Billing and Collections Supervisor - Legal - NYC

Elite Law Firm Billing And Collections Manager

Our client is a well-established elite law firm known for its commitment to excellence, client service, and collaborative culture. With a strong reputation in the market and a focus on continuous improvement, the organization provides employees with opportunities for professional growth, leadership development, and long-term career advancement.

Job Description

Responsibilities:

• Oversee the firm's billing and collections functions to ensure accurate and timely invoice generation and revenue collection.
• Develop and implement strategies to maximize revenue generation, improve cash flow, and enhance operational efficiency.
• Manage the end-to-end billing process, ensuring adherence to client agreements, outside counsel guidelines, and internal policies.
• Monitor accounts receivable activity and proactively address billing and collection issues.
• Partner closely with attorneys, department leaders, and finance teams to resolve billing disputes and support revenue objectives.
• Lead, mentor, and develop billing and collections team members while fostering a collaborative and results-driven environment.
• Establish and track key billing and collections performance metrics, providing reporting and insights to senior leadership.
• Develop and maintain billing policies, procedures, and best practices to drive consistency and compliance.
• Build strong relationships with clients and internal stakeholders while delivering a high level of service and professionalism.
• Identify opportunities for process improvements and implement solutions to increase operational effectiveness.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

The Successful Applicant

Qualifications:

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred.
• 7+ years of billing and collections experience within a law firm.
• 3+ management or supervisory experience leading billing, collections, or revenue teams.
• Strong understanding of billing operations, collections processes, revenue management, and accounts receivable best practices.
• Experience working with e-billing platforms and legal or professional services billing systems.
• Advanced proficiency in Microsoft Excel and financial reporting tools.
• Excellent analytical, organizational, and problem-solving skills.
• Strong leadership abilities with a track record of coaching and developing team members.
• Exceptional verbal and written communication skills.
• Ability to collaborate effectively with senior stakeholders, partners, attorneys, and finance leadership.
• Results-driven mindset with the ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and commitment to delivering accurate, high-quality work.

What's on Offer

• Competitive compensation package with bonus opportunity.
• Comprehensive medical, dental, and vision benefits.
• Hybrid work environment (3 days in office)
• Generous paid time off and company holidays.
• Family-focused benefits and employee support programs.
• Opportunity to lead a critical function within a respected and established organization.
• Exposure to senior leadership and strategic business initiatives.
• Collaborative culture that values professional development and long-term career growth.

Job summary: