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Beverage Equipment Repair Technician

ROYAL GOURMET HOUSE INC

Houston, TX

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JOB DETAILS
SKILLS
Beverages, Communication Skills, Customer Satisfaction, Customer Support/Service, Customer Training, Driver's License, Equipment Maintenance/Repair, Espresso Making, Hand Tools, Identify Issues, Inventory Management, Lift/Move 50 Pounds, Maintenance - Electrical, Maintenance - HVAC, Maintenance Services, On Site Support, Refrigeration, Resolve Customer Issues, Service Delivery
LOCATION
Houston, TX
POSTED
30+ days ago
Benefits:
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company car
  • Competitive salary
  • Signing bonus

Benefits/Perks
  • Competitive Hourly Pay
  • Free Company Training and Certification (Royal Gourmet House, Bunn-O-Matic, Wilbur Curtis, FBD Frozen—all expenses covered)
  • Annual Performance Bonus
  • 401(k) Plan
  • Paid Time Off (PTO)
  • Free Company Apparel
  • Competitive Compensation
  • Career Advancement Opportunities
Job Summary
Join our well-established coffee and frozen beverage distribution company, where we have been delivering excellence for 20 years. We are looking for a skilled Beverage Service Technician to provide top-tier repair, maintenance, and installation services for coffee, powdered cappuccino, and slushie machines. If you have a passion for exceptional customer service and a solid technical background, we want you on our team!

Responsibilities
  • Deliver Strong Equipment Service: Diagnose, repair, and Install Beverage Equipment like - coffee, cappuccino, and slushie machines; complete service reports and logs promptly. 
  • Lead Customer Satisfaction Efforts: Resolve customer issues swiftly, follow up to ensure satisfaction, and train customers on equipment use and maintenance.
  • Manage Equipment Inventory: Maintain and organize tools, parts, and equipment on the service vehicle; order parts as needed.
  • Lead Company-Wide Training Operations: Collaborate with the Field Service Manager to onboard and train new service technicians.
  • Teach customers how to operate their equipment
  • Maintain accurate and detailed records

Work Schedule:
  • Days: Monday - Friday
  • Hours: 7:30 AM - 4:00 PM

Qualifications 
  • 5+ years of mechanical/electrical experience, preferably in beverage equipment, service, HVAC, or Refrigeration industries.
  • Proficiency with hand and power tools; strong troubleshooting and repair skills.
  • Excellent communication, strong work ethic, high accountability, and dedication to customer service and prompt repairs.
  • Valid driver's license with an acceptable driving record; ability to drive a service van and lift up to 50 pounds.
  • Excellent customer service skills

About the Company

R

ROYAL GOURMET HOUSE INC

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