Best Buy Business - Vertical Service Project Manager

As a Best Buy Business - Vertical Service Project Manager, you'll lead customer deployment projects from kickoff to completion, helping ensure installations are delivered on time and with a great customer experience. You'll coordinate across customers, field teams, vendors, and logistics partners to keep projects moving and solve challenges before they become roadblocks. If you enjoy managing multiple priorities, building strong relationships, and seeing projects come to life, this role offers the opportunity to make a direct impact every day.

This role is remote, which means you would work virtually from home or another non-Best Buy

What you'll do

• Lead deployment projects across hospitality, multifamily housing (MDU), appliance, and field service environments.
• Build and manage project schedules, milestones, and key deliverables.
• Coordinate site readiness, product availability, logistics, and vendor support.
• Serve as the primary contact for customers and project stakeholders.
• Support field teams by resolving issues and managing escalations during deployments.
• Identify opportunities to improve processes and enhance the customer experience.

Basic qualifications

• 3+ years of experience in operations, services, logistics, retail, field services, hospitality, construction, or a related field.
• 2+ years of project management, deployment management, coordination, or operational leadership experience.
• Experience managing multiple projects and competing priorities.
• Strong communication, organization, and planning skills.

Preferred qualifications

• Bachelor's degree in Business, Operations, Project Management, or a related field.
• PMP, CAPM, or similar project management certification.
• Experience supporting hospitality, MDU, appliance, technology deployment, field service, or construction projects.
• Knowledge of permitting, licensing, logistics, and vendor management.
• Experience managing multi-site customer deployments.

What's in it for you

We're committed to helping our people thrive at work and at home. We offer generous benefits that support your total well-being and provide help when you need it most.

Our benefits include:

• Competitive pay
• Generous employee discount
• Physical and mental well-being support

Best Buy provides different types of leaves of absence and paid time off based on eligibility, work location, and employment status. Certain roles may also be eligible for incentive pay programs.

About us

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life, whether in our stores, online, or in customers' homes.

Our culture is built on supporting and valuing the people who make it all possible. We're committed to being a great place to work where you can grow your career, be your authentic self, and make a meaningful impact. Tomorrow works here.

Best Buy is an equal opportunity employer.

Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.