Benefits Specialist

Benefits Specialist

Location: Sanford, NC, United States

Date Posted: Sep 17, 2026

Category: Human Resources

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Description

Benefits Specialist

GENERAL SUMMARY:

Answers moderately complex employee questions regarding benefits and records employee enrollment in benefits and group insurance programs. Works with employees and third-party organizations to resolve issues related to eligibility for benefit plans, amounts of coverage, and claims procedures.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Responds to moderately complex employee inquiries by phone, written correspondence and/or email regarding vacation, short-term disability leave, long-term disability, workers'' compensation, disability, 401k plans, pension and retirement, and other plans.
• Delivers employee presentations on benefit programs.
• Explains and interprets more complex aspects of insurance programs to employees and dependents.
• Answers more complex questions regarding benefits such as pension and retirement plan, and group benefit plans which includes life, hospitalization, and disability leave.
• Corresponds with staff at provider offices, hospitals, and benefits providers regarding claims.
• Coordinates the administration of employee benefit programs such as benefit plan coverage, dental insurance, group life insurance, pension plans, and other benefits.
• Consults with and advises employees on eligibility, provisions, and other matters related to benefits.
• Coordinates the preparation of employee benefits booklets and other employee benefit communications.
• Assists with the coordination of annual enrollment process.
• May research, analyze, and integrate data to provide information on benefit programs and utilization.

DECISION MAKING:

Decisions are varied and may require solutions to be developed.

COMPLEXITY:

Restricted to gathering and interpreting data for problems of limited difficulty or complexity. Tasks and procedures are moderately standard and require basic analytic ability to compare numbers and simple facts for selecting the correct action.

EDUCATION:

Typically requires a high school diploma or equivalent (GED).

EXPERIENCE:

Typically requires a minimum of 2 years of related experience.

Why Work for Pilgrim's?

• Benefits: Vision, Medical, and Dental coverage begin after 60 days of employment;

• Time Off Benefits: Includes flexible unpaid leave, vacation time, and six company-recognized holidays;

• 401(k): company match begins after the first year of service and follows the company vesting schedule;

• Base hourly salary range of $21.31 - $23.67

• Career Development:

• Our company is dedicated to supporting professional growth by offering continuous learning opportunities and a focus on career growth through various learning and development programs.

• Better Futures

The Company is dedicated to ensuring a safe and secure environment for our team members and visitors. To assist in achieving that goal, we conduct drug, alcohol, and background checks for all new team members post-offer and prior to the start of employment. The Immigration Reform and Control Act requires that verification of employment eligibility be documented for all new employees by the end of the third day of work.

About us: Pilgrim's is a leading global food company with more than 62,000 team members worldwide. The company processes, prepares, packages, and delivers fresh, frozen, and value-added food products for customers in more than 100 countries. Pilgrim's operates protein processing plants and prepared foods facilities in 14 states, Puerto Rico, Mexico, the U.K, the Republic of Ireland and continental Europe.

Our mission: To be the best in all that we do, completely focused on our business, ensuring the best products and services to our customers, a relationship of trust with our suppliers, profitability for our shareholders and the opportunity of a better future for all of our team members.

Our core values are: Availability, Determination, Discipline, Humility, Ownership, Simplicity, Sincerity

EOE, including disability/vets

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