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Benchmarking Program Manager, Cloud Economics Scale

Amazon.com Inc

  • Seattle, WA
  • 2 days ago

    Highlights

    As a Benchmarking Program Manager, you will create and evangelize new benchmarking studies that quantify the KPI-driven benefits customers can achieve on AWS - the credible, data-backed evidence that AWS field teams and customers rely on to build the business case for cloud. You will partner across teams to understand the needs of internal and external users, develop plans to scale each study"s impact, and find innovative ways to apply benchmark insights to value-based business cases for cloud adoption.

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    Description

    Build the proof that convinces customers to move to AWS. As a Benchmarking Program Manager, you will create and evangelize new benchmarking studies that quantify the KPI-driven benefits customers can achieve on AWS - the credible, data-backed evidence that AWS field teams and customers rely on to build the business case for cloud. You own these studies end to end, and once they scale, your work becomes the standard the field sells on. This is a rare seat with real autonomy: you will own the full study lifecycle, including the external vendor relationship, and you will shape how cloud value is measured and communicated across internal and external audiences. You will partner across teams to understand the needs of internal and external users, develop plans to scale each study"s impact, and find innovative ways to apply benchmark insights to value-based business cases for cloud adoption. If you are energized by turning complex economics into clear, compelling proof points, move fluidly between analytical rigor and go-to-market storytelling, and thrive owning a program from concept through launch and scale, we want to hear from you.

    Key job responsibilities

    • Partner with cross-functional stakeholders to design studies and communicate the market realities of running IT applications and infrastructure in the cloud versus a traditional data center.
    • Develop and conduct new benchmarking studies that help customers understand the financial and operational benefits of the cloud.
    • Own the entire benchmarking study process and the external vendor relationship, including creating RFPs and evaluating, selecting, and managing vendors.
    • Develop and execute go-to-market and scaling mechanisms that put new studies in front of the field and customers.
    • Design and manage program impact-tracking metrics for management reporting.

    A day in the life

    You might start the morning reviewing preliminary data from a vendor-led benchmarking study, then jump into a working session with AWS field teams to understand which customer pain points the next study should address. After lunch you could be drafting the go-to-market narrative for a recently completed study, collaborating with marketing and sales enablement to ensure the messaging resonates. Later, you will connect with an external research vendor to align on methodology and timelines, and close out the day by updating your program dashboard so leadership has a clear view of study pipeline and impact.

    About the team

    The AWS Cloud Economics Scale team builds tools, intellectual property, and methodology to help customers identify and quantify value creation opportunities at each stage of their journey to the cloud. We engage directly and collaboratively with customers and internal AWS teams to deliver cloud value expertise. The Cloud Economics Scale team helps answer the question: "What value can I expect to achieve by using AWS?"

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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