Bartender
Hotel Ella
Austin, TX
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JOB DETAILS
JOB TYPE
Full-time
LOCATION
Austin, TX
POSTED
30+ days ago
The ideal candidate is personable, professional, detail-oriented, and passionate about hospitality, cocktails, wine, spirits, and guest engagement. This role requires efficiency, consistency, and the ability to provide high-level service in both relaxed and high-volume service periods.
Essential Responsibilities Guest Service
- Greet guests promptly and provide friendly, attentive, and professional service
- Create a welcoming bar environment that encourages guest engagement and repeat visitation
- Take beverage and food orders accurately and efficiently when applicable
- Make thoughtful recommendations based on guest preferences and menu knowledge
- Anticipate guest needs and respond quickly to requests or concerns
- Handle guest interactions with professionalism, hospitality, and a solutions-focused attitude
- Prepare and serve alcoholic and non-alcoholic beverages according to recipe, presentation, and portion standards
- Maintain consistency and quality in all cocktails, beer, wine, coffee, and other beverage offerings
- Ensure all drinks are prepared in a timely manner for both bar guests and dining room service tickets
- Follow all responsible alcohol service standards and verify identification when required
- Monitor guest alcohol consumption and address issues responsibly and professionally
- Set up and break down the bar each shift according to established procedures
- Maintain a clean, organized, and fully stocked bar throughout service
- Replenish liquor, beer, wine, mixers, garnishes, glassware, and bar tools as needed
- Accurately process guest checks and handle cash, credit card, and POS transactions
- Support inventory practices by tracking usage, minimizing waste, and communicating low-stock items
- Follow all opening, closing, and side work procedures consistently
- Keep all bar areas, equipment, tools, and storage spaces clean and sanitary
- Follow all health, safety, sanitation, and alcohol compliance standards
- Ensure proper handling and storage of all beverage products, garnishes, and supplies
- Maintain cleanliness of guest-facing areas and support overall restaurant presentation standards
- Work closely with servers, support staff, kitchen team, and leadership to ensure smooth service
- Communicate clearly with managers and team members regarding guest needs, product availability, and service issues
- Assist with training support, menu rollouts, and seasonal beverage updates as needed
- Contribute to a positive team environment built on accountability, professionalism, and hospitality
- Previous bartending experience required, preferably in an upscale restaurant, bar, or hotel environment
- Strong knowledge of classic cocktails, spirits, wine, beer, and responsible alcohol service practices
- Excellent guest service and communication skills
- Ability to multitask and remain composed during busy service periods
- Strong attention to detail, cleanliness, and organization
- Basic math and cash handling skills
- Experience using POS systems preferred
- Must meet all legal requirements for serving alcohol
- Flexible availability, including evenings, weekends, and holidays
- Ability to stand and walk for extended periods
- Ability to lift and carry up to 25 pounds
- Ability to bend, reach, twist, and move quickly in a fast-paced environment
- Consistent delivery of high-quality beverages
- Strong guest satisfaction and engagement
- Clean, organized, and efficient bar operations
- Compliance with all service, safety, and alcohol regulations
- Positive contribution to team culture and overall guest experience
About the Company
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