Join the immersive world of ART, MUSIC & AMUSEMENT at AREA15, where the boundaries between reality and limitless creativity blur. Welcome to the "What's Next District." The Barista is a key team member responsible for creating a welcoming and exceptional guest experience at Conduit Café, Dreamweaver Milk + Boba Bar, and throughout AREA15. This role requires a passion for coffee, boba tea, soft serve ice cream, quick bites, and alcoholic beverage/add-ons. We are seeking individuals who can deliver a WOW experience by crafting artistic, high-quality beverages and food, engaging with visitors, and providing outstanding customer service in a fast-paced environment. JOB RESPONSIBILITIES AND DUTIES: Provide excellent guest service at Conduit Café and Dreamweaver Milk & Boba Bar. Engage with visitors to enhance their experience and provide information. Describe product details and educate visitors about specialty product items and offerings. Suggest top products, upsell items like alcohol add-ons, and make product recommendations. Meet Key Performance Indicators and adhere to AREA15's operational guidelines. Efficiently and accurately prepare menu items based on provided recipes and procedures. Handle credit card transactions accurately and promptly. Maintain a clean and hygienic workstation, following SNHD standards, and remain in compliance with all SNHD regulations. Keep accurate inventory counts and report any irregularities to the management team. Follow instructions, work well in a team, and stay organized to handle multiple tasks. Maintain an upbeat and positive environment. Monitor and maintain inventory/supply levels. Complete daily checklists for opening, running, and closing procedures. Prepare backstock items as assigned, ensuring the outlet is fully stocked during operational hours. Ensure equipment is safe, clean, and operational. Promote a cheerful, efficient, and safe work environment. Provide accurate information about venues, menus, and pricing to guests. Maintain a professional appearance adhering to Company standards. Adhere to all AREA15 and Restaurant policies and procedures. Uphold a high level of integrity, composure, and focus even during busy periods. Exhibit ART! (AREA15’s service standards) at all times. Perform other job-related tasks and duties as assigned.
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