AVP of Operations - Hospice

Gentiva

  • Chicago, IL
  • 30+ days ago

    Highlights

    strong>Lead Local Operational Strategy: Direct day-to-day business operations, financial management, staff development, admissions, payroll, and quality assurance across multiple hospice sites. + Patient-Centered Oversight: Ensure delivery of quality patient and family services, including clinical oversight in home, hospital, and long-term care settings.

    Numbers & Facts

    LocationChicago, IL

    Description

    Overview






    Lead Hospice Operations with Excellence and Compassion.






    We’re looking for an experienced Area Vice President (AVP) of Hospice Operations to oversee and elevate our multi-site hospice operations. This high-impact leadership role will ensure regulatory compliance, strategic growth, quality care delivery, and community engagement across multiple hospice programs and markets.






    Key Responsibilities:






    + Lead Local Operational Strategy: Direct day-to-day business operations, financial management, staff development, admissions, payroll, and quality assurance across multiple hospice sites.



    + Ensure Regulatory Excellence: Maintain compliance with Medicare, state licensing, accreditation, and federal regulations; manage readiness for surveys and audits.



    + Build and Grow Partnerships: Develop and expand referral relationships with hospitals, SNFs, physicians, and discharge planners aligned to revenue targets.



    + Patient-Centered Oversight: Ensure delivery of quality patient and family services, including clinical oversight in home, hospital, and long-term care settings.



    + Team Leadership: Supervise executive directors, medical staff, volunteer programs, and interdepartmental teams to optimize care coordination and performance.



    + Public and Community Relations: Serve as a visible ambassador for the organization in the community, manage PR initiatives, and resolve public or patient concerns.



    + Performance Improvement: Participate in ongoing quality assessment and improvement programs, driving best-in-class hospice care.






    About You






    Education:






    + RN Degree highly preferred



    + Bachelor's degree in Healthcare Administration, Business, or related field considered






    Experience:






    + Multi-site operational leadership experience strongly preferred



    + 5+ years of progressive leadership experience in hospice or healthcare operations



    + 3+ years of direct healthcare services leadership preferred



    + Proven expertise in regulatory compliance, budgeting, staff leadership, and multi-site operations



    + Experience with HomeCare HomeBase (HCHB) strongly preferred



    + In-depth knowledge of hospice CoPs, CMS regulations, and accreditation standards



    + Strong communication and organizational skills



    + Critical thinking and problem-solving mindset



    + Passion for patient-centered care and interdisciplinary teamwork



    + Ability to balance strategy, operations, and field leadership






    Licensure:






    + Active RN License required (if applicable)



    + Valid driver's license and auto insurance






    Technical Skills:






    + Intermediate skills in Microsoft Excel and PowerPoint



    + Comfortable with data systems, electronic medical records (EMR), and analytics






    We Offer






    Benefits for All Associates (Full-Time, Part-Time & Per Diem):






    + Competitive Pay



    + 401(k) with Company Match



    + Career Advancement Opportunities



    + National & Local Recognition Programs



    + Teammate Assistance Fund






    Additional Full-Time Benefits:






    + Medical, Dental, Vision Insurance



    + Mileage Reimbursement or Fleet Vehicle Program



    + Generous Paid Time Off + 7 Paid Holidays



    + Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)



    + Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)



    + Free Continuing Education Units (CEUs)



    + Company-paid Life & Long-Term Disability Insurance



    + Voluntary Benefits (Pet, Critical Illness, Accident, LTC)






    Apply today to lead with compassion, drive clinical excellence, and shape the future of hospice care.






    Legalese






    + This is a safety-sensitive position



    + Employee must meet minimum requirements to be eligible for benefits



    + Where applicable, employee must meet state specific requirements



    + We are proud to be an EEO employer



    + We maintain a drug-free workplace


    ReqID: 2026-139956
    Category: Multi Site Ops and Clinical Leadership
    Position Type: Full-Time
    Company: Gentiva

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