AV (Audio Visual) Technician

Integrated Resources, Inc

Kalamazoo, Michigan

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JOB DETAILS

JOB TYPE

Full-time

SKILLS

Audiovisual, Change Management, Communication Skills, Customer Relations, Database Technology, Digital Certificates, Digital Signal Processing (DSP), Digital Video, Establish Priorities, Incident Management, Internet Application, Lift/Move 50 Pounds, Multitasking, Network Switching, Problem Solving Skills, Project Tracking, Research & Development (R&D), Software Administration, Technical Support, Teleconferencing, Track Customer Issues

LOCATION

Kalamazoo, Michigan

POSTED

1 day ago

AV (Audio Visual) TechnicianRole: AV (Audio Visual) TechnicianLocation: Kalamazoo, Michigan 49001Duration: One year + contract (Possible Extension)Job Description• Experienced and capable audio visual contract support technician for the Research and Development (R&D) scientific areas.• Provide application support for both Audio Visual and teleconference systems utilized by Zoetis Research and Development staff.• This requires in-depth experience in Enterprise Audio/Video systems and the ability to provide support and resolution for these systems quickly.• Also, provide support to all levels of customers including senior executives.• Build strong relationships with users to track, understand and resolve their technical issues.• Be willing to take ownership of user issues, monitor progress and keep users informed until resolution occurs.• Understand Service Support activities (Incident Management, Problem Management, and Change Management).Objectives:• Provide Audio/Visual Support for Zoetis enterprise systems• Liaison between multiple Business Technology organizations to provide comprehensive supportSkills:• The ideal candidate should possess a working knowledge of AV systems, current AV technology, a solid understanding of teleconference systems and the aptitude to learn new and possibly complex systems as required.• The candidate should have good problem diagnosis and repair skills coupled with solid exposure to database concepts, and knowledge of both client/server and web-based application architectures.• Strong customer / communication skills along with three to five years industry working experience in application/technical support is essential.• Candidate should demonstrate the ability to work closely with other global divisions to accomplish stated objectives.• Also, the candidate should be able to work on their own, with minimal direct supervision, or as part of a team.• They will need to be able to prioritize multiple tasks, and use available resources to solve issues quickly.• AV Experience: CTS or CTS-D certification DMC-E certification Experience with digital video switching and routing Experience with audio DSPs Ability to lift equipment up to 50lbs

AV (Audio Visual) Technician

Integrated Resources, Inc

Kalamazoo, Michigan

About the Company

Integrated Resources, Inc

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