Automation & Technical Support Technician

We operate in a fast-paced, hands-on environment supporting large enterprise customers across the U.S. We are looking for energetic, fast-thinking, technically curious individuals who thrive in an active machine operation environment and are eager to grow with a cutting-edge automation company. This role is ideal for a high-school graduate or entry-level college candidate (Industrial Engineering, Electronics, or related field) who is mechanically inclined, technically sharp, and quick to learn.

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Greystone Engineering Solutions is an innovative automation and technology company specializing in advanced device processing systems, robotics integration, machine automation, diagnostics, and industrial test platforms. We operate in a fast-paced, hands-on environment supporting large enterprise customers across the U.S.


We are looking for energetic, fast-thinking, technically curious individuals who thrive in an active machine operation environment and are eager to grow with a cutting-edge automation company.


Position Overview


The Automation & Technical Support Technician will support machine operation, maintenance, system setup, and technical service activities across Greystone’s automation platforms. This role is ideal for a high-school graduate or entry-level college candidate (Industrial Engineering, Electronics, or related field) who is mechanically inclined, technically sharp, and quick to learn.


This is a dynamic, hands-on position requiring adaptability, travel flexibility, and strong communication skills.


Key Responsibilities


· Support setup, calibration, and maintenance of automated machines and robotics systems


· Assist in installation and commissioning of equipment at customer sites


· Troubleshoot mechanical, electrical, and basic software issues


· Perform preventive maintenance and system inspections


· Assist engineering team with system upgrades and modifications


· Document service activities and create clear technical reports


· Provide professional on-site customer support when required


· Maintain organized tools, spare parts, and work areas


· Support testing, diagnostics, and system validation processes


Required Qualifications


· High school diploma required


· Some college coursework in Industrial Engineering, Electronics, Mechanics, or related technical field preferred


· Basic understanding of mechanical systems


· Basic understanding of electrical wiring and components


· Basic software troubleshooting skills


· Strong problem-solving ability and fast learner


· Comfortable working around industrial equipment and automated systems


· Strong written and verbal communication skills


· Ability to create clear reports and basic presentations


· Must be willing and able to travel on short notice


· Valid driver’s license required


Preferred Skills (Plus but Not Required)


· Experience with industrial equipment or robotics


· Familiarity with diagnostics software tools


· Basic understanding of networking or computer systems


· Experience reading technical drawings or schematics


· Experience using hand tools and measurement tools


Personal Traits We Value


· Fast thinker and proactive problem solver


· Highly motivated and eager to learn


· Hands-on and detail-oriented


· Professional and customer-focused


· Able to work independently and as part of a team


· Flexible and adaptable to changing environments


Physical Requirements


· Ability to lift up to 50 lbs


· Ability to stand for extended periods


· Ability to work in warehouse or industrial environments


What We Offer


· Competitive compensation


· Growth opportunities in automation and robotics


· Exposure to advanced industrial technologies


· Travel opportunities


· Hands-on learning in a fast-moving technical environment