Auto Spa General Manager — Sales & Operations

What you'll own:

• Revenue. Own the sales number. Work with our marketing and lead-gen staff to turn inbound leads, dealer accounts, and walk-ins into booked, deposited jobs. Personally close premium PPF and ceramic packages and coach others to do the same.
• The calendar. Build and run a "perfect week" schedule so every installer, tinter, and detailer is booked to capacity — no idle bays, no overbooked promises.
• Operations & quality. Run the floor day to day: check-in, work orders, job timing, final inspection, and on-time delivery. Keep comebacks under 3%.
• People & accountability. Lead a team of roughly 10–12 technicians and sales staff. Run weekly 1-on-1s, set clear targets, recognize wins, and address underperformance quickly and fairly. Recommend hires and exits to the owner.
• The scoreboard. Manage by KThe opportunity
• PIs — weekly sales, average ticket, close rate, revenue per labor hour, labor cost %, and gross profit by service. Report them to the owner every week, straight from our shop system (OrbisX).
• Cash. Make sure every job is deposited, invoiced, and collected. Keep receivables current and dealer accounts on terms.
• Customer experience. Protect our reputation with high-end clients. Drive 5-star reviews and repeat business.

What you bring (required):

• 5+ years in the auto appearance industry (PPF, ceramic, tint, detailing), a dealership service/sales department, or a comparable high-ticket automotive business.
• 3+ years directly managing a team of 6 or more — scheduling, hiring input, performance reviews.
• A track record of owning a revenue or sales target, with numbers you can point to.
• Working knowledge of PPF, ceramic coatings, and window tint — enough to quote accurately, inspect work, and spot a bad install.
• Experience running a business on shop-management or CRM software (OrbisX, Tekmetric, Shopmonkey, Salesforce, HighLevel, or similar).
• Valid driver's license; available on-site in Springfield, NJ, including some Saturdays.

Nice to have:

• Hands-on install or detailing certification (XPEL, STEK, Llumar, Gtechniq, IDA, or similar).
• Experience with luxury or exotic clientele and dealer or fleet accounts.
• Experience reading a P&L and managing labor cost.

Compensation & benefits:

• Base salary: $70,000.
• Uncapped monthly commission tied to shop revenue — the more the shop grows, the more you earn, with no ceiling.
• Paid time off, health contribution, and employee pricing on services and products.
• A clear path to grow with a multi-business automotive group.

How to apply: