Asst. F&B Manager

Spokane Tribe Resort & Casino

  • Airway Heights, Washington
  • 21 days ago

    Highlights

    Guest Delight : Train, evaluate, and monitor staff to ensure they create unforgettable guest experiences, whether it's at the bars or restaurants. Operational Savvy : Interpret budgeted goals, monitor cash flow, and adjust staffing levels based on sales volume and guest flow.

    Numbers & Facts

    LocationAirway Heights, Washington

    Description

    What You'll Do:

    Are you passionate about providing exceptional guest experiences and looking to take your career to the next level? If you're ready to make a difference in the exciting world of casino/resort food & beverage, we want to hear from you!

    What You'll Bring:
    • Inspire Excellence: Lead and motivate our talented staff, encouraging open communication and empowering them to bring their best to the table.
    • Team Building: Collaborate with F&B Management to recruit and evaluate personnel, ensuring we have the best team in town.
    • Guest Delight: Train, evaluate, and monitor staff to ensure they create unforgettable guest experiences, whether it's at the bars or restaurants.
    • Scheduling Pro: Prepare staff schedules to ensure optimal staffing levels for outstanding service and cost control.
    • Quality Control: Keep a watchful eye on food & beverage quality, conducting daily inspections to maintain freshness, consistency, and adherence to standards.
    • Adaptability: Work in a dynamic, fast-paced environment with crowds, noise, and smoke levels varying depending on guest volume.
    • Operational Savvy: Interpret budgeted goals, monitor cash flow, and adjust staffing levels based on sales volume and guest flow.
    Regulatory & Compliance Responsibilities:
    • Education: High School Diploma required; higher education preferred, especially college-level business courses.
    • Experience: Minimum of five (5) years of Food and Beverage experience in high volume multi outlet environment with at least three (3) years of lead, supervisory or management experience.
    • Leadership: Excellent communication and leadership skills, with the ability to train and develop service etiquette and standard practices.
    • Knowledge: Familiarity with restaurant/bar operations, cash flow management, food & beverage handling, safety and sanitation practices, and more.
    • Physical Stamina: Able to move effectively around various work areas, be on your feet for most of the shift, and lift up to 100 pounds if needed.

    Regulatory Responsibilities:

    • Obtain and maintain a valid Gaming License through the Spokane Tribal Gaming Commission.
    • Hold a MAST Liquor permit and a Food Handlers Card.
    • Attend required training sessions offered by the Spokane Tribe Casino.
    • Uphold ethical behavior, understand the impact of problem gambling, and be knowledgeable about the Casino's programs to address it.
    • Establish rules for promotions and events in compliance with Casino policies and regulatory requirements.

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