Associate Manager - Loyalty Partnerships

As the Associate Manager, Loyalty Partnerships, you will help secure and manage new external partnerships that support Best Buy's Membership growth strategy. This role will focus on identifying, developing, launching, and optimizing subscription and membership partnership opportunities for Best Buy. You will help build and execute a high-volume partnership roadmap, working closely with external partners, vendors and Best Buy cross-functional teams. A successful candidate will bring strong vendor management, project management, critical thinking, and cross-functional collaboration skills, along with the ability to translate partner opportunities into clear business cases, test plans, and measurable outcomes.

This role is hybrid, which means you will be required to work on site Monday through Thursday at the Best Buy corporate office in Richfield, Minnesota. You can work virtually from home or another non‑Best Buy location on Friday. The recruiter or hiring manager will provide more details during the hiring process.

What you'll do

• Manage external vendor relationships for membership partnerships to drive partner and Best Buy shared goals.
• Support the team in business development activities to attract and retain new partnerships to the My Best Buy ecosystem.
• Build and maintain a partnership test pipeline, helping launch new partnership tests by evaluating partner opportunities, sequencing tests, and coordinating resources for implementation.
• Develop clear test plans, partner briefs, success metrics, and business cases that connect each partnership opportunity to Membership acquisition goals.
• Lead day-to-day execution with external vendors and internal teams across Membership, Subscriptions, Marketing, Digital, Product, Analytics, Finance, Legal, and Operations.
• Monitor campaign performance, identify optimization opportunities, and communicate results, learnings, risks, and recommendations to leadership and cross-functional partners.
• Create and maintain a library of marketing and pitch assets that can be used to promote and educate partners on Membership.

Basic qualifications

• 3 or more years of experience in partnerships, business development, vendor management, category management, loyalty, subscriptions, marketing, or a related business role.
• 2 or more years of experience managing external vendor relationships, partner programs, or cross-functional initiatives.
• Experience leading projects from intake or concept through execution, launch, measurement, and optimization.
• Ability to analyze business opportunities, define success metrics, identify risks, and make data-informed recommendations.
• Strong communication and collaboration skills, with the ability to work across internal teams and external partners to move work forward.

Preferred qualifications

• Bachelor's degree in business, marketing, finance, analytics, or a related field.
• Experience with loyalty, paid membership, subscriptions, recurring revenue, customer acquisition, or offer-based partnership programs.
• Experience building business cases, test plans, launch plans, or partner performance readouts.
• Demonstrated ability to prioritize competing opportunities and manage multiple partnership tests or launches at the same time.
• Comfort using data, customer insights, and partner inputs to influence decisions and recommend next steps.

What's in it for you

We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:

• Competitive pay
• Generous employee discount
• Physical and mental well-being support

Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.

Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.

For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.

About us

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.

Best Buy is an equal opportunity employer