Associate Director of Quality Assurance, Operations

Associate Director of Quality Assurance, Operations

Bend, Oregon

Quality - Quality Assurance /

Full-time Exempt /

On-site

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Serán is seeking a QA Associate Director,who oversees the day-to-day operations of the Quality Assurance department with oversite of clinical manufacturing and warehouse activities in addition to disposition of raw materials and drug products. Required attributes include a results-driven and broad-minded quality assurance professional with extensive experience in compliance and regulations, quality systems management, investigations, training and mentoring, client relations, performance management, and change management. Extensive experience with direct or quality oversite of manufacturing operations is required.

The successful candidate will have excellent problem-solving skills and will identify critical quality objectives, develop cross-functional, collaborative, and creative teams, and improve, adapt, and execute practical solutions in competitive and fast-paced environments.

Supervisory Responsibilities

• Leads and mentors Quality Assurance personnel.
• Recruits, interviews, hires and trains new staff.
• Oversees daily workflow of the department.

Responsibilities

• Leads and implements continuous improvement initiatives to reduce risk and improve efficiency for the company's quality systems and department operations
• Management and scheduling of department operations
• Oversees and conducts review and approval of Investigations, CAPAs, Complaints, and Change Management
• Review and approval of SOPs, batch records, raw material records, and certificates of conformance/compliance
• Responsible for Quality oversight of activities involving raw material, drug product manufacturing, packaging, labeling, and warehouse activities
• Assures cGMP compliance systems and processes are in place to support raw material and drug product review, release, storage, and shipping
• Defines and maintains a strong people management, training, and engagement culture to ensure a high and constantly improving right first-time rate
• Supports internal audits, client audits and regulatory inspections

Required Skills and Experience

• Expert knowledge of GMP guidelines and Quality expectations for preclinical and clinical phase manufacturing operations
• In-depth understanding and application of cGMP principles, concepts, practices, and standards
• Experience with regulatory inspections by the FDA and EU authorities
• Ability to influence diverse stakeholders and drive accountability and decision-making cross functionally
• Demonstrated ability to partner with other functional groups to achieve business objectives
• Experience organizing and managing group responsibilities while working independently with minimal oversight
• Time and project management skills with the ability to multi-task and meet deadlines
• Excellent verbal and written communication skills
• Communicates effectively and maintains productive relationships with coworkers, clients, and other contacts outside of the company
• Excellent organizational skills and attention to detail
• Strong analytical and problem-solving skills
• Strong supervisory and leadership skills

Education and Experience

• Minimum of a bachelor's degree, preferably in a scientific discipline. An advanced degree is preferred
• 10+ years previous GMP and Quality experience in the Pharmaceutical industry with quality oversite of Oral Solid Dose manufacturing
• Experience with regulatory inspections by the FDA and EU authorities

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at time
• Adheres to predictable and consistent in-person attendance

Visit https://www.seranbio.com/careers to learn more about company culture and the community of Bend, Oregon.

Applicants must be authorized to work for an employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Benefits Summary:

Serán employees accrue over four weeks of paid time off annually. Employer contributions to a retirement account begin after 90 days and do not require an employee match or vesting period. Various health plans allow employees to find the best coverage for their individual or family needs with minimal employee contributions. Serán covers each employee with basic life and long-term disability, giving access to increase or add coverage. An Employee Assistance Program provides support for all things related to our employees' wellbeing, along with access to pet insurance.

The Corporate Headquarters of Serán BioScience are located at 63047 Layton Ave, Bend, OR 97701

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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