Highlights
Our client, a Life Sciences, Biotechnology and Laboratory Services company, is looking for a Associate Customer Service Rep for their Springfield, IL location. Assign Planned Maintenance work orders from ServiceMax queue to appropriate Field Service Engineer.
Numbers & Facts
| Location | Springfield, IL |
| Industry | Management Consulting Services |
| Salary | $15–$16.27 Per Hour |
| Company Size | 2,000 to 2,499 employees |
| Year Founded | 2000 |
| Website | https://www.iconma.com/ |
Description
Our client, a Life Sciences, Biotechnology and Laboratory Services company, is looking for a Associate Customer Service Rep for their Springfield, IL location.
Responsibilities:
- Develop quotes for Aftermarket requests
- Enter orders into SAP when PO received
- Interface with shipping/warehouse to get urgent orders processed.
- Assign Planned Maintenance work orders from ServiceMax queue to appropriate Field Service Engineer
- Process good receipts when parts/instruments arrive
- Assist other personnel with other duties when demand peaks
Requirements:
- Data Entry experience.
- High school diploma with 2 years of experience in data entry and customer service.
- Associate degree with minimum data entry and customer service experience.
- No Overtime available currently but depends on the role.
- Extensions based on the requirement.
Why Should You Apply?
- Health Benefits
- Referral Program
- Excellent growth and advancement opportunities
Benefits
401K, Employee Referral Program, Life Insurance
About Company
ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.
- Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
- Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
- Founded in 2000
- 2000+ Employees
The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.