Associate, Convention Sales

Position Summary

The Associate, Convention Sales provides intensive administrative support to Convention Sales Managers/Directors and contributes as part of a team with ultimate responsibility to the Division.  The individual must be capable of working with others, taking direction, and exhibiting flexibility when divisional projects take precedence over daily workload. 

Essential Duties and Responsibilities

• Data entry to include Salesforce contacts, accounts, sales leads, bookings, lost business reports; purchase orders, work orders, expense reports, letters, and check requests.
• Primary phone coverage for sales managers and secondary coverage for division.
• Maintain organization of Salesforce opportunities, accounts, and bulletins for sales managers.
• Distribute division mail as assigned.
• Monitor Convention Sales inbox and assign/distribute emails and sales leads to include CVENT leads.
• Distribute sales leads and revisions daily to hotels and venues and follow up as necessary for responses.
• Develop relationships with key hotel contacts to enhance response time to leads and other requests.
• Prepare SF Travel city proposals, including utilization of the Map Tool to outline available hotels, to present to organizations for bidding on future conventions.
• Assist Managers with client communication support.
• Manage mailings and gifts, including wrapping.
• Drop off amenities at hotels as needed.
• Assist Convention Services with pre-promotion for future conventions when necessary.
• Provide back-up to staff in San Francisco booths during tradeshows/conventions. Some travel may be involved.
• Assist and participate in client sales calls and/or presentations.
• Assist with planning and executing client events.
• Assist with any special projects and/or Salesforce reports needed for the assigned Convention Sales Managers.
• Coordinate and produce itineraries for site visits as well as assist in their planning and execution.
• Monitor the assigned inventory of brochures, supplies, and promotional items. Process orders for promotional materials and supplies as needed.
• Assist with servicing the needs of meeting planners and provide suggestions, when appropriate, which involves knowledge of San Francisco and members.
• Assist division sales assistants as needed.
• Participate in and attend SF Travel sponsored member events.
• Other duties may be assigned. 

Qualifications

Education and Experience

• Education and/or training equivalent to college graduate.
• 2+ years related experience in secretarial and administrative duties.
• Degree or experience in business administration and/or hospitality management a plus.

Skills and Abilities

• Must be able to work independently with minimal oversight.
• Strong organizational, interpersonal and computer skills necessary.
• Ability to communicate and work well with others in a professional office environment.
• Ability to handle multiple priorities and meet deadlines while being detail oriented. 

• Outstanding written and verbal communication skills.
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook).

• Proficiency with Salesforce, Eventbrite, Box and/or Concur a plus.

Compensation

• Salary Range: $70,000–$85,000 base compensation annually
• Additional opportunity for annual incentive compensation based on performance and organizational results