Assistant Operations Manager
Fish Window Cleaning – East Houston
Full-time | $18–$20/hour + 5% sales commission + up to $500 quarterly bonus
Monday–Friday, daytime schedule
About the Role
We are looking for a high-performing, career-minded person to join our team as an Assistant Operations Manager.
This is a hands-on leadership-development role. You will start by learning our business from the ground up, including residential, commercial and project window cleaning, customer service, equipment, route execution and sales.
Our goal is to develop the right person into an Operations Manager who can eventually help lead our team and run day-to-day field operations.
No window-cleaning experience is required. Paid training is provided.
What You'll Do
- Learn residential, commercial route and project window cleaning
- Provide excellent customer service
- Learn our quality and safety standards
- Help maintain equipment, supplies and vehicles
- Learn how to estimate and sell our services
- Identify and close sales opportunities
- Help keep routes and scheduled work on track
- Train and support newer cleaners as you develop
- Perform quality-control checks
- Help solve routine customer and field issues
- Take on increasing leadership responsibility over time
What We're Looking For
We are especially interested in someone who has demonstrated high performance in a previous role.
You may be a shift lead, assistant manager, crew leader, service technician, team lead or top-performing customer-service employee who is ready for more responsibility.
The right person will have:
- A strong work ethic and track record of high performance
- Competitive drive and a desire to improve
- Strong customer-service and communication skills
- Reliability and personal responsibility
- Initiative and problem-solving ability
- Coachability
- Interest in learning sales
- Leadership potential
- A desire to build a career, not just find another job
Requirements
- Valid driver's license
- Current automobile liability insurance
- Reliable transportation
- Ability to safely perform physical, hands-on work
- Ability to work outdoors
- Comfort working at heights and using ladders after training
- Professional communication skills
- Willingness to learn and follow established safety and quality procedures
Compensation & Benefits
- $18–$20/hour, based on experience
- 5% commission on qualifying new business personally generated and closed
- Up to $500 quarterly performance bonus
- 1 week of paid time off
- Paid training
- Company-provided uniforms
- Monday–Friday daytime schedule
- Clear path toward Operations Manager
- Formal compensation review as responsibilities increase
Growth Opportunity
We believe leaders should understand the work before leading the people who perform it.
The right person will be developed over approximately the next year toward greater responsibility in sales, equipment and inventory management, cleaner training, quality control, route coordination and field leadership.
Progression is based on demonstrated performance, initiative and leadership readiness.
Fish Window Cleaning has grown to be the world's largest window cleaning company with more than 250 franchise territories in 43 states, yet we still maintain the traditional values we were founded on. We will always treat every customer as though they are our only customer.
Since its inception over three decades ago, Fish Window Cleaning has been dedicated to being a considerate and respectable neighbor in the communities where we work and live. FISH partners with nonprofit organizations on an ongoing basis to support causes across the United States. Through volunteering, leadership, and charitable giving, FISH lives its mission to be the best and most respected window cleaning company in the world.
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