Assistant Manager Maintenance

Patch DrywallPaintChange Light bulbsAdjust doors and cabinetsFurniture RepairTroubleshoot and Repair-TV/Internet/PhonePlumbing Troubleshooting/RepairElectrical Troubleshooting/RepairAppliance Troubleshooting/RepairPool Troubleshooting/RepairBlind and Curtain RepairHVAC Troubleshooting/RepairDifferentiate internal, vendor, and warranty repairsWork order creation and monitoring workflow based on described SOPs. Assistant Maintenance Manager is described as an individual that can perform and coordinate all maintenance to short term rent ready homes, implement procedures, oversee daily operations, audit staff work completion, manage budgets, coordinate vendor services, and communicate with all departments.

NDM is a family-owned hospitality business that started in F&B and is now expanding into vacation rentals. We are creating a new sector in hospitality by creating identifiable brands with consistent accommodations, services and amenities within the vacation rental space. Imagine combining the comforts of a vacation home with the experience and consistency of a world class resort.Our Benefits: Health, Dental, Vision, Free Life Insurance, Employee Assistance Program, 401k Plan Available, Discounted Hotel rooms Discount in F&B outlets, Development opportunities, Employee appreciation events, Recognition and Rewards Program, And Many more!We are currently seeking a Maintenance Manager to join our team.Assistant Maintenance Manager is described as an individual that can perform and coordinate all maintenance to short term rent ready homes, implement procedures, oversee daily operations, audit staff work completion, manage budgets, coordinate vendor services, and communicate with all departments.Responsibilities:Conduct daily audits of staff, inventory, tools, equipment, and brand standards.Create, audit, manage and follow prescribed routes and guidelines for comprehensive inspection of rental Identification, reporting, and repair of faults in structural, cosmetic, mechanical, and trim out of rental homes.Assuring satisfactory repairs of defects in units through staff allocation and vendor resources.Maintaining 100% Rent Ready status of all units through preventive measures, maintenance of brand standards,Create, audit, manage, and follow prescribed route to correct faults identified in rental homes.Patch DrywallPaintChange Light bulbsAdjust doors and cabinetsFurniture RepairTroubleshoot and Repair-TV/Internet/PhonePlumbing Troubleshooting/RepairElectrical Troubleshooting/RepairAppliance Troubleshooting/RepairPool Troubleshooting/RepairBlind and Curtain RepairHVAC Troubleshooting/RepairDifferentiate internal, vendor, and warranty repairsWork order creation and monitoring workflow based on described SOPs.Manage smart home.Adjustments of front door locks and Assist manager with work order audits and identify procedures for Lead a team of technicians and set example of exemplary Monitoring of inventory Implementation of management created SOP's.Assist the Manager in creating training and train staff Oversight of fleet Control departmental costs and manage labor costs to balance business needs.Self-starter with the ability to self-Work cohesively within and with other Report and document all daily activities to Maintenance ManagerAbility to multitask and time managementMaintain a friendly demeanor to encounter guests staying within an LRR managed home.Clear and effective communications with departments, owners and rentersFlexibility to be on-call at certain times.Qualifications:High School Diploma2 years experience as supervisor in related field2 years of hospitality experience5 years experience in construction regarding residential property and/or commercial propertyAble to work with hand and power toolsExcellent customer service skills in person and via the phoneSelf-starter and able to innovate new processesCommunicate, written and oral, in English, Bilingual preferredCPO licenseEPA CertificationFirm knowledge of Excell and WordPrevious experience with management softwareFlexible and long hours sometimes required including working weekends, holidays, and hours exceeding 40+Able to stand and work outdoors for long hours in both the heat and cold is requiredLift up to 75lbsAble to walk long distance is requiredMaintain a warm and friendly demeanor at all timesEffectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service oriented mannerEffective at listening to, understanding, and clarifying concerns raised by employees, homeowners and guestsMultitask and prioritize departmental functions to meet deadlinesMaintain regular attendance in compliance with Luxury Residential Resorts Standards, as required by scheduling, which will vary according to the needs of the companyMaintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name tagMaximize efforts towards productivity, identify problem areas and assist in implementing solutionsEffective in handling problems, including anticipating, preventing, identifying and solving problems as necessaryAble to understand and apply complex information and data from various sources to meet appropriate objectives.Able to maintain confidentiality of informationAble to show initiative, including anticipating guest or operational needsNDM Hospitality is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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