Assistant General Manager

Location:

Phoenix, AZ | Schedule: Full-Time

About the Role

We are seeking an experienced professional to support the daily operations of a water utility. This leadership position will oversee utility operations, construction projects, employees, safety, water quality, customer service, and regulatory compliance.

Key Responsibilities

• Support the General Manager with daily utility operations and personnel management.
• Lead and develop employees through training, performance management, and recruiting.
• Oversee water distribution, treatment, construction, and maintenance activities.
• Coordinate construction projects with contractors, municipalities, suppliers, and regulatory agencies.
• Monitor project schedules, budgets, inspections, change orders, and completion.
• Oversee inventory, material ordering, and division safety programs.
• Ensure required water quality testing and regulatory requirements are met.
• Assist with customer service issues and complex operational concerns.
• Step in for the General Manager or Superintendent when needed.

Qualifications

• High school diploma required; college degree preferred.
• 3 years of water utility, utility operations, construction, or comparable experience.
• Strong knowledge of water distribution, treatment, testing, and utility construction.
• Ability to read construction drawings and specifications.
• Strong leadership, communication, problem-solving, and customer-service skills.
• Proficiency with Microsoft Excel; AS400, Great Plains, Smart Client, or Ariett experience is a plus.
• Valid Arizona driver's license with acceptable driving record.
• ADEQ Water Distribution and Water Treatment Operator certification at the required level.

Ideal Candidate

We are looking for a hands-on utility leader who can effectively manage people, projects, contractors, customers, and regulatory requirements while maintaining a strong focus on safety, service, and operational excellence.

This is an excellent opportunity for an experienced water utility professional looking to take the next step into senior operational leadership.

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.