Assistant Critical Facilities Manager - Data Center

The Assistant Critical Facilities Manager- Data Center supports the daily operations and maintenance of a mission-critical data center environment, ensuring optimal performance and uptime. This role assists in managing complex building systems-including electrical, mechanical, and life safety infrastructure-while coordinating preventative and emergency maintenance activities. The position involves vendor oversight, technical troubleshooting, and adherence to safety and operational standards. A strong focus is placed on reliability, efficiency, and continuous improvement of facility systems and procedures.

Requirements:

• Assist with on-site field coordination supervision and project management support for the operation of a data center.
• Assist with the management of mission critical equipment used to operate and maintain a data center.
• Assist with management of systems and physical environment integration (life safety, mechanical, plumbing, and power related activities and issues).
• Report discrepancies and trends to the operations team and clients.
• Assist with the preventative and emergency maintenance schedules and procedures for building systems; identify back-up and replacement inventory needs for critical systems.
• Assist with the oversight of all maintenance schedules and providers.
• Provide on-call support (24x7).
• Assist in updates of standard practices consistent for data center operations and equipment.
• Oversee and coordinate sub-contractors to assure proper installation of equipment and delivery of maintenance services.
• Troubleshoot emergencies, equipment problems, and technical issues, organize and oversee resolutions.
• Provide ongoing technical support, management and oversight of vendors as necessary.
• Completes daily inspections.
• Complete inspections and maintenance. Scheduled maintenance may include, but is not limited to, monthly, bi-monthly, quarterly, semi-annually, and annual equipment maintenance.
• Provide field technical support related to redundancy, reliability and maintainability for the data center:
• Current needs
• Long-term objectives and strategic planning
• Primary focus shall be on uptime (99.9999%) and cost saving opportunities
• Supported by Corporate Engineering group
• Assist with the development and implementation of Wesco's Change Control Program
• Method of Procedure (MOP), Standard Operating Procedure (SOP), and Emergency Recovery Procedure (ERP) development
• Administrator for onsite Critical Facility Work Rules
• Vendor onboarding and familiarization
• Safety inspections and adherence to company safety policies.
• Administrative policies/procedures
• Scope of Work standards
• Spare parts management
• Reporting development
• Life Cycle Replacement Strategy
• All other job duties as assigned

Qualifications:

• 2+ years of experience as an Assistant Critical Facilities Manager or other relevant experience or 3+ years of experience as a Critical Systems Technician with growing responsibilities over time.
• Technically proficient in planning and scheduling and exhibit excellent organizational skills.
• Strong communication skills, the ability to lead coordination meetings and actively facilitate progress in order to achieve scheduled goals.
• Technical Degree / License in Mechanical, HVAC or Electrical Field, military training in critical equipment, or other related field preferred.
• Knowledge of construction / project planning, mechanical or electrical systems necessary, building controls, fire systems, and security systems.
• Knowledge of building automation systems.
• Ability to work cooperatively with internal administration groups, and effectively contend with customers and contractors to reach mutually acceptable terms and conditions.
• Proficiency with MS Excel, MS Word, MS Project. Knowledge of AutoCAD is a plus

Working Environment: Data Center- The data center work environment is a highly secure, physically demanding, and structured operation, characterized by its loud, controlled temperature conditions and 24/7/365 uptime. The environment demands a high attention to detail and strong problem-solving skills to manage and troubleshoot critical equipment during regular operation and in emergency situations. Lifting up to 50 lbs, regular bending, stooping, climbing and long periods of walking / standing will be required.

Physical Expectations:

• Work is physically strenuous and workers are required to lift heavy packages up to 50 pounds.
• Work may require excessive bending or stooping.
• Employee required to walk long distances repeatedly throughout the day.
• Employee required to use hand tools.

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