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Assistant Association Portfolio Manager

Bluestone Real Estate Services

Portland, OR

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JOB DETAILS
JOB TYPE
Full-time
SKILLS
Accident and Emergency, Administrative Skills, Best Practices, Budget Management, Budgeting, Capital Project, Communication Skills, Computer Software, Condominiums, Customer Support/Service, Data Quality, Detail Oriented, Diversity, Driver's License, Emergency Planning, Emergency Response, Establish Priorities, Financial Management, Home Inspections, Insurance Documentation, Investment Management, Lift/Move 30 Pounds, Maintain Compliance, Microsoft Excel, Microsoft Outlook, Microsoft Word, Office Equipment, On Call, Operational Expenditure (OPEX), Past Due Accounts, Physical Demands, Presentation/Verbal Skills, Project/Program Coordination, Project/Program Management, Property Maintenance, Property Management, Quality Metrics, Real Estate, Real Estate Software, Reconciliation, Regulations, Tax Returns, Telephone Skills, Time Management, Writing Skills
LOCATION
Portland, OR
POSTED
Today
Bluestone Real Estate Services invites applications for a full-time Assistant Association Portfolio Management position. Bluestone Real Estate is a leading association management company dedicated to providing exceptional service and enhancing the living experiences of our residents. As an Assistant Association Manager, you will assist the Portfolio Manager in the day-to-day operations of one or more portfolios. You will assist in the efficient management of all aspects of the property, maintenance, financial management, Board of Directors, and homeowner relations.

This position is located in Tigard, Oregon. The schedule is typically Monday-Friday but can involve other days and hours. Participation in a rotating on-call schedule is required.

General Duties
  • Assist Manager to ensure properties are operating at peak physical and financial performance.
  • Serve as a primary contact for a wide range of owner and property service issues, fostering positive relationships and addressing concerns promptly and professionally.
  • Assist in ensuring the properties are well maintained, clean and aesthetically pleasing at all times.
Maintenance & Safety Duties
  • Authorize, create and/or assign owner maintenance requests and ensure their satisfactory and timely completion.
  • Coordinate vendor service calls and meet vendors onsite as needed, ensuring our properties receive proper care. Maintain work order logs.
  • Collect bids as requested by Manager.
  • Assist with supervising contractors and third-party vendors to ensure work is completed on time, within budget, and in accordance with quality standards.
  • Assist in implementing emergency preparedness plans and procedures to respond to crises and unforeseen events as approved by the Board of Directors.
  • Assist in coordinating large capital projects approved by the Board of Directors.
  • Respond to emergency calls after hours, as requested (when on-call).
  • Report accidents and emergency situations immediately and complete the incident report.
  • Perform regular property inspections and document violations, maintenance, and safety concerns.
Administrative Duties
  • Serve as a primary owner contact for phone calls and emails.
  • Attend evening Board of Director’s meetings as requested.
  • Assist in facilitating tax return completion, annual Financial Review and reserve study updates.
  • Maintain, track, and request Association and owners’ insurance certificates.
  • Ensure compliance with condominium bylaws, regulations, and local ordinances.
  • Keep up with industry laws and best practices.  Attend continuing education courses and work toward industry certifications.
  • Track owner delinquencies and send the proper notices.
  • Maintain accurate information in association management system.
  • Assist in annual association budget preparation.
  • Assist in annual operating expense reconciliations and other accounting related projects.
  • Perform other job duties as assigned.

Required Qualifications
  1. Minimum 1 year in association management or related role.
  2. Excellent customer service skills.
  3. Strong communication skills (written and verbal), including the ability to use tact and diplomacy in sensitive situations, while maintaining confidentiality.
  4. Proficient use of basic office machines and computer software, including Word, Excel, and Outlook.
  5. Valid Driver’s License and reliable transportation.
  6. Ability to participate in on-call rotation schedule.
Preferred Qualifications
  1. Experience with or ability to learn association management software program, such as AppFolio.
  2. Ability to set priorities, manage time to meet deadlines and organize tasks & projects.
  3. Strong Attention to detail.
Physical Requirements
The ability to sit, stand and walk is frequent. The ability to lift up to 30 lbs. is occasional.

Bluestone Real Estate Services is an Equal Opportunity employer fully dedicated to achieving a diverse workforce. We are committed to a culture of inclusivity and respect. We encourage applications from members of historically underrepresented racial/ethnic groups, veterans, women, members of the LGBTQ+ community, individuals with disabilities and others who help us achieve our vision of a diverse and inclusive community.
 

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About the Company

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Bluestone Real Estate Services

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