ASC Front Desk Receptionist

Essential Functions:

• Responsible for the opening and closing duties of the ASC. Maintains familiarity with referring physicians and their staff and uses the information to provide superior patient service
• Maintains visitor logs per ASC policy and manages all surgical documents as well as enters patient information in the database
• Provides clerical assistance to surgery center management staff as requested
• Prints schedules and activity reports as directed by the Center Administrative Coordinator
• Responds to patient calls and emails in a timely and professional manner
• Verifies all patient registration forms are accurate
• Assembles patient charts pre-operatively and post-operatively
• On the day of the procedure, gathers required information, including but not limited to, insurance cards, copy of referrals, releases and other necessary documentation
• Files and scans incoming reports. i.e., pathology, laboratory, radiology, history & physicals
• Ensures all appropriate signatures have been obtained
• Collects and post payments
• Communicates information or delays to the pre-op team
• Assists with discharging patients, i.e., wheel patients to vehicles as needed
• Follows protocol in a calm manner in the event of an emergency
• Participates in staff meetings and schedules in-services

Qualifications & Requirements:

• Ability to perform all essential job duties satisfactorily
• Demonstrated knowledge, skills, and abilities required for the role
• High School Diploma or equivalent (required)
• Associate’s Degree in Medical Office Administration (preferred)
• 3–5 years of experience in a surgery center or medical front office role (preferred
• Strong working knowledge of:
  • Commercial insurance plans Medical terminology
  • Experience using Electronic Medical Record (EMR) systems (required)
  • eClinicalWorks experience (highly desirable)

Physical Requirements & Working Conditions:

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities; these are made on a case-by-case basis.

While performing the responsibilities of the role, the employee is required to talk and hear. The employee is often required to sit and use his or her hands and fingers. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.

Limitations and Disclaimer:

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.  Other duties may be assigned from time to time.

Equal Employment Opportunity Statement:

ELM is an equal opportunity employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military, and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision.