Area Operations Manager - Commercial FacilitiesClean Team Inc. | Toledo, OHFULL-TIME SALARIED MANAGEMENT POSITIONSchedule: Monday-Friday | Approximately 4:00 PM-1:00 AMWeekend Availability: Some Weekends Required Based on Business NeedsTerritory: Toledo and Surrounding AreaReports To: Operations ManagerPosition Type: Full-Time | Salaried ManagementTHIS IS A MANAGEMENT POSITION REQUIRING PREVIOUS LEADERSHIP EXPERIENCEClean Team Inc. is seeking an experienced Area Operations Manager to lead commercial cleaning operations throughout the Toledo market.This is not an entry-level cleaning position.The successful candidate will be responsible for managing employees across multiple customer locations, maintaining staffing levels, controlling labor hours, developing frontline employees and supervisors, addressing performance concerns, and ensuring Clean Team's operational and customer-service standards are consistently met.We are looking for a proven leader who is comfortable making decisions, holding employees accountable, solving problems in real time, and taking ownership of the performance of an assigned territory.Previous management experience is required.About the RoleAs an Area Operations Manager, you will serve as the primary operational leader for an assigned group of customer facilities.You will spend much of your shift in the field rather than behind a desk. This includes visiting customer locations, interacting with employees and customers, inspecting work, addressing staffing issues, coaching employees, responding to call-offs, and ensuring each account is operating according to expectations.This position requires someone who can manage multiple priorities simultaneously and remain effective when plans change.A successful Area Operations Manager doesn't simply identify problems - they take ownership of getting them resolved.Key ResponsibilitiesManage day-to-day operations across multiple commercial customer locationsDirect, coach, develop, and hold employees accountable for performanceCommunicate clear job expectations and productivity standardsConduct routine site visits and quality inspectionsMonitor service quality and initiate corrective action when standards are not metMaintain appropriate staffing levels throughout the assigned territoryRespond to employee absences, call-offs, turnover, and other staffing challengesCoordinate employee placement and relocation between customer locations when necessaryManage budgeted labor hours versus actual worked hoursIdentify overtime, productivity, and labor-hour concerns and take corrective actionParticipate in interviewing, onboarding, training, and development of employeesAddress employee concerns professionally and promptlyParticipate in investigations, coaching, corrective action, and disciplinary processesBuild employee morale, engagement, accountability, and retentionMaintain professional relationships with customers and respond to service concernsIdentify operational trends and develop practical solutionsCommunicate account performance, staffing concerns, and operational needs to senior managementEnforce company policies, procedures, safety requirements, and performance standardsMaintain accurate operational documentation and follow-upAssist with cleaning or account coverage when operationally necessaryWho We're Looking ForThis position requires someone who can lead people and manage operations, not simply perform the work.Qualified candidates should demonstrate:Previous management or supervisory experience REQUIREDExperience directly managing and holding employees accountableExperience coaching, mentoring, developing, and training employeesAbility to manage multiple employees and locations simultaneouslyStrong problem-solving and decision-making skillsAbility to manage staffing challenges and rapidly changing prioritiesStrong organizational and time-management skillsProfessional written and verbal communication skillsAbility to manage conflict and difficult employee situations professionallyAbility to understand and manage labor-hour expectationsAbility to work independently without constant supervisionStrong sense of urgency and personal accountabilityAbility to build productive relationships with employees and customersComfortable working primarily in a field-based operational environmentCommercial cleaning, janitorial, facilities management, hospitality, retail operations, restaurant management, logistics, or other high-volume workforce management experience is strongly preferred.Schedule & AvailabilityCandidates must be available to work approximately:Monday-Friday | 4:00 PM-1:00 AMSome weekend availability is required depending on customer and business needs.This is an operational management position. Candidates should understand that staffing emergencies, customer concerns, call-offs, and other situations may occasionally require schedule flexibility.Required QualificationsPrevious management or supervisory experienceValid driver's licenseValid automobile insuranceReliable transportationAbility to travel throughout the Toledo-area territoryAbility to successfully complete required pre-employment screeningAbility to work the required evening management scheduleAbility to work occasional weekends based on operational needsWhat Clean Team OffersFull-time salaried management positionCompensation based on experiencePaid holidaysPaid vacation401(k) eligibility after one yearTraining and support from experienced operational leadershipOpportunity for professional growthAdvancement opportunities within an established and growing organizationReady to Lead?We're interested in candidates who have already demonstrated that they can manage people, solve operational problems, maintain accountability, and deliver results.If you have genuine leadership experience and are comfortable managing employees across multiple customer locations in a fast-moving environment, we want to hear from you.Apply today to be considered for the Area Operations Manager - Toledo position.About Clean Team Inc.Clean Team Inc. is a leading commercial cleaning and facility-services provider with more than 500 employees and 11 branch offices. We serve customers throughout the Midwest by combining strong local leadership, dependable employees, and consistent operational standards.Equal Opportunity EmployerClean Team Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law.
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