AR Billing & Collections Specialist

Pittsburgh, PA 15017
$50,000-$62,000

About the Opportunity

A growing environmental and infrastructure services company is seeking a detail-oriented and proactive Accounts Receivable Billing & Collections Specialist to join its team. This position is responsible for managing customer accounts, billing and invoicing, collections, and maintaining accurate and current accounts receivable records.

The ideal candidate is organized, detail-oriented, comfortable working in a fast-paced environment, and able to communicate effectively with both customers and internal teams.

AR Billing & Collections Specialist Key Responsibilities

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• Manage customer accounts and respond to customer account inquiries

  
  
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• Generate and distribute customer invoices accurately and efficiently

  
  
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• The AR Billing & Collections Specialist will monitor outstanding balances and follow up on past-due accounts

  
  
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• Communicate with customers regarding payments, discrepancies, and account questions

  
  
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• Resolve billing and accounts receivable discrepancies

  
  
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• Maintain accurate and up-to-date customer account records

  
  
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• The AR Billing & Collections Specialist will process contracts, lien waivers, change orders, and insurance certificates

  
  
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• Ensure billing and documentation comply with company policies and requirements

  
  
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• Work collaboratively with internal teams to resolve outstanding AR issues

  
  
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• Maintain a clean and current AR aging report

  
  
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• Identify and proactively address issues that could delay billing or collections

  
  
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• Meet productivity and accuracy expectations in a deadline-driven environment

  
  
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• Provide clear and proactive communication regarding customer or account issues

  
  
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• The AR Billing & Collections Specialist will take on additional responsibilities as the company continues to grow

  
  
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Qualifications of the AR Billing & Collections Specialist Role

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• Minimum 3 years of accounts receivable and/or billing experience

  
  
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• Construction or project-based industry experience preferred

  
  
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• Experience with Acumatica is a plus

  
  
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• Bachelor’s degree preferred, but relevant experience will be considered

  
  
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• Familiarity with Microsoft SharePoint

  
  
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• Excellent customer service and communication skills

  
  
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• Strong problem-solving abilities

  
  
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• Ability to manage competing priorities and deadlines

  
  
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• Comfortable working independently while also contributing to a collaborative team environment

  
  
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• Ability to remain accurate and organized while working under pressure

  
  
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What Success Looks Like

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• Accurate and timely invoicing

  
  
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• Effective follow-up and collection of outstanding balances

  
  
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• Accurate customer account maintenance

  
  
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• Clean and current AR aging

  
  
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• Strong customer communication and service

  
  
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• Quick and effective resolution of billing discrepancies

  
  
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• Consistent attention to detail and compliance

  
  
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• Proactive communication with both customers and internal teams

  
  
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