Appointment Sales Associate

Position Overview

The Appointment Sales Associate plays a key role in driving the growth of 3 Day Blinds by connecting prospective and returning clients with our design consultants. This position is responsible for qualifying inbound leads, scheduling in-home consultations, and delivering an outstanding first impression of our brand. The role combines customer engagement, persuasive communication, and a strong commitment to service excellence.

What you'll do

• Respond promptly to inbound inquiries and qualify leads for in-home or virtual design consultations.
• Build rapport with potential and returning clients, ensuring a high-quality, customer-first experience.
• Communicate detailed product knowledge about 3 Day Blinds' custom window treatments - including blinds, shades, shutters, and draperies.
• Explain the benefits of our shop-at-home consultations with enthusiasm and professionalism.
• Utilize proven sales strategies to generate excitement and secure appointments quickly and efficiently.
• Support sustained year-over-year sales growth by collaborating effectively with design consultants and sales leadership teams.
• Manage and respond to internal and external emails and chat communications accurately and promptly.
• Partner with district and regional sales teams to accommodate client requests and scheduling needs.
• Contribute ideas and feedback to improve client experience and optimizing the sales cycle.
• All other duties as assigned

Who you are

• High school diploma or equivalent.
• At least one year of call center or customer service experience.
• Previous experience in sales, appointment setting, or lead generation preferred.
• Enthusiastic, self-motivated individuals who thrives on meeting and exceeding goals.
• Strong communication and interpersonal skills with a customer-centric mindset.
• Ability to work independently or collaboratively within a team environment.
• Excellent multitasking, organization, and time management abilities in a fast-paced setting.
• Proficiency in Microsoft Office and comfort navigating multiple computer systems simultaneously.
• Detail-oriented, flexible, and dependable, with a positive "can-do" attitude.

What's in it for you?

• Hourly Rate Base Pay: $17.00 + Monthly Cash Performance Incentives
• Work from Home
• No Cold Calling
• Generous benefits package including medical, dental, vision, life, disability
• A company culture that prioritizes internal development and professional growth
• Time off with pay
• 401(k) plan with a degree of employer matching
• Paid parental leave
• Wellness programs and product discounts

Please note, all offers presented to candidates are carefully crafted to ensure market competitiveness, equity, and reflect the individual candidate's education, experience, skills and potential.

[#LI-SS3]