TITLE: App. Technical Specialist Senior
LOCATION: Washington, DC/ onsite
Employment type: Contract w2/1099/C2C
MINIMUM EDUCATION: Bachelor’s degree in IT, related field, or equivalent experience.
REQUIRED EXPERIENCE: 15 years
INTERVIEWS: In Person
Job Description:
Maintain and enhance existing RPA and AI applications. Subject Matter Expert of a specific (often specialized) application technology with demonstrative ability to convey both technical and functional concepts.
Employment type: Contract w2/1099/C2C
Complete Description:
The selected candidate will be responsible for designing, developing, testing, and deploying intelligent automation solutions that improve efficiency, reduce manual processing, and support digital transformation initiatives across. This role requires hands-on experience with Microsoft Power Automate, AI Builder, Power BI, ASP.NET, C#, and SQL Server, with a strong focus on AI-driven document processing, workflow automation, and enterprise application integration.
The successful candidate will collaborate with business stakeholders, project managers, analysts, and technical teams to identify automation opportunities, modernize business processes, and deliver scalable solutions that support agency objectives. Experience with document capture and content management platforms such as IBM Datacap and IBM FileNet is highly desirable.
Responsibilities:
RPA & AI Solution Development
· Support, maintain, troubleshoot, and enhance existing RPA and AI solutions in production.
· Design and implement new automation use cases from the DHS automation backlog.
· Develop automated workflows using Microsoft Power Automate (Cloud Flows and Desktop Flows).
· Create and maintain AI-driven solutions using Microsoft AI Builder.
· Monitor automation performance and implement continuous improvements.
· Document technical designs, deployment procedures, and support processes.
Intelligent Document Processing
· Develop and maintain AI Builder models for document processing and OCR.
· Extract, classify, validate, and process data from paper forms, scanned documents, PDFs, and images.
· Improve data extraction accuracy through model training and optimization.
· Develop workflows for exception handling and data validation.
Application Development & Integration
· Design, develop, and maintain applications using C#, ASP.NET, and ASP.NET Core.
· Develop REST APIs and integration services connecting enterprise applications and automation platforms.
· Integrate Power Platform solutions with databases, SharePoint, document management systems, and external applications.
· Support application lifecycle management, code reviews, testing, and deployments.
Reporting & Analytics
· Develop reports and dashboards using Power BI.
· Create operational metrics and performance monitoring solutions for automation initiatives.
· Analyze business processes and recommend opportunities for increased automation and efficiency.
Skills:
· Convey technical and functional concepts for a specific technical specialty. Required 15 Years
· Prepare complex technical documentation. Required 15 Years
· Bachelor’s degree in IT or related field or equivalent experience. Required 15 Years
· Software development experience using C#, ASP.NET, .NET Framework/.NET Core, and SQL Server. Required 5 Years
· Experience with Microsoft Power Platform, including Power Automate and Power Apps. Required 3 Years
· Experience with AI Builder or similar intelligent document processing/OCR technologies. Required 2 Years
· Experience developing Power BI reports and dashboards. Required 2 Years
· Experience implementing automated workflows, document processing, and system integrations using REST APIs and web services. Required 11 Years
· Experience with IBM FileNet. Highly desired 1 Year
· Experience with IBM Datacap. Highly desired 1 Year
· Experience with Azure AI Services, Azure OpenAI, or machine learning solutions. Highly desired
· Experience supporting government or public sector organizations. Nice to have