| Location | South Carolina, SC |
Position Summary
The Windows VDI Administrator is a dedicated systems specialist responsible for the administration, optimization, and user experience of Engineering Windows Virtual Desktop Infrastructure. The role is embedded within ADT to provide sustained, dedicated Windows desktop engineering expertise that supports and complements the DT team's expertise.
Key Responsibilities
VDI Platform Administration
Serve as the primary technical owner for the Windows Virtual Desktop environment; manage the platform at the image, session, and application delivery level; support ongoing migration and stabilization efforts post-PowerVDI transition.
User Experience Optimization
Systematically identify, track, and resolve top VDI pain points affecting engineering users; drive measurable improvement in perceived desktop responsiveness and application reliability.
Image & Application Management
Manage Windows VDI base image lifecycle including OS patching/rollback, application deployment, and standardization aligned with ADT's Software Store Standardization initiative.
Data Migration & User Onboarding
Support and lead ongoing user data migration efforts from legacy environments; manage user onboarding workflows and access provisioning for new and migrating VDI users.
Application Compatibility & Troubleshooting
Resolve complex application compatibility issues on Windows VDI, including engineering applications (e.g., Matlab, Exceed, NX, and 3rd party simulation tools); serve as the escalation point for desktop-tier issues that affect engineering productivity.
Performance Monitoring & Capacity Management
Monitor VDI session performance, resource consumption, and concurrency patterns; provide capacity data to inform provisioning decisions and cost benchmarking by engineer persona.
Windows Deployment Standardization
Support migration of Windows deployment processes toward more automated, standardized models, aligned with broader CI/CD goals.
Security & Compliance
Ensure Windows VDI environments meet cybersecurity standards; support vulnerability remediation workflows coordinated by ADT's security and compliance initiatives.
Collaboration with DT
Work closely with the DT team on underlying infrastructure changes (AWS WorkSpaces or equivalent), networking, and cloud capacity; provide Windows desktop expertise while DT manages the cloud and network layers.
Other Job Requirements:
This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.