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App Dev Engineer, Selling Partner Experience

Amazon.com Inc

  • Seattle, WA
  • 10 days ago

    Highlights

    As an App Dev Engineer, you will be responsible for analyzing operational processes to design, development, test, launch and continuous improve high quality self-service software products called Paramount workflows. We drive the solutions to ensure our sellers are successful, building the communication tools that sellers use to receive help and drive cross-functional initiatives to improve their overall experience.

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    Description

    Are you passionate about automating, designing processes and simplifying work? Is the opportunity to contribute toward Amazon"s ability to scale operations inspiring? We are looking for experienced App Dev engineers coming from a technology background with the ability to deep dive, invent and simplify and who have a high degree of ownership.

    Our Business

    We serve Amazon's third party sellers, one of the fastest growing businesses inside Amazon with over a million merchants, vendors and brand owners selling on Amazon's international marketplace. We drive the solutions to ensure our sellers are successful, building the communication tools that sellers use to receive help and drive cross-functional initiatives to improve their overall experience. We are changing the world of seller engagement.

    Our Impact

    The result of our work is seen in the growth of the Amazon business in physical gross merchandise sales sold by independent third-party sellers. We've had a direct impact on Amazon's success in attracting and retaining third party sellers. Our work with sellers is paramount to Amazon's ability to continue to offer customers the largest product selection at the lowest price. Partner Support and Solutions is looking for customer obsessed individuals who are committed to solving complex challenges that accompany growth and scale.

    The Role

    As an App Dev Engineer, you will be responsible for analyzing operational processes to design, development, test, launch and continuous improve high quality self-service software products called Paramount workflows. In this role you will partner with the greater PSAS organization to understand their business models and generate technical requirements supported by program technology. You will work cross-functionally with product managers, software engineers, business analysts and program managers on medium to large scale projects. In addition, you will develop ownership of App Dev engineering processes to improve the product development lifecycle of Paramount workflows.

    Key job responsibilities

    • Engage with program and business stakeholders to document requirements, create functional specifications and generate process maps (BPMN)
    • Design, develop, test, launch and improve Amazon Selling Partner self-service software products (Paramount workflows)
    • Become a subject matter expert on Amazon's internal authoring application and workflow engine to develop Paramount workflows
    • Engage with software development teams to understand and guide evolving program technology
    • Author content in various markup languages (Mustache(5), Markdown, HTML, CSS)
    • Understand and leverage Amazon technology and services
    • Deep dive technical product or operational issues to propose and implement simple and effective solutions

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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