| Location | Taylor, MI |
| Salary | $71,400–$107,200 Per Year |
At BrandSafway, we know our employees are our greatest asset, which is why we give them the tools, training, and resources to be successful. Come join our growing team!
Position Summary
The Sales Operations Analyst is responsible for supporting the full sales cycle through quote administration, contract coordination, billing support, and operational account management. This role serves as the primary administrative partner to Sales and Operations, ensuring accurate quote generation, contract compliance, timely billing, and seamless customer support.
Key Responsibilities
Quote & Sales Support
Create, review, and manage customer quotes through SafQuote .
Provide administrative support for high-volume quoting activities across assigned branches.
Ensure quote accuracy, pricing compliance, and timely delivery to customers.
Coordinate quote revisions and approvals with Sales and Operations teams.
Contract Administration
Manage legal, contractual, and customer-required documentation.
Coordinate contract execution and maintain supporting records.
Ensure compliance with company policies and customer requirements.
Change Order Management
Track, document, and administer customer change orders.
Coordinate approvals and communicate updates between Sales, Operations, and customers.
Maintain accurate records to support project execution and billing.
Billing & Account Management
Process and manage J&E conversions .
Administer rental-only billing and support invoice accuracy.
Manage Spider billing activities and associated customer accounts.
Provide commercial billing support, including issue resolution and account reconciliation.
Partner with Finance and Operations to ensure timely and accurate invoicing.
Cross-Functional Coordination
Act as a liaison between Sales, Operations, Finance, and customers.
Facilitate communication to support project execution and customer satisfaction.
Monitor open items and drive timely resolution of operational and billing issues.
Support continuous improvement initiatives that enhance efficiency and service delivery.
Qualifications
Associate's or Bachelor's degree in Business, Finance, Operations, or a related field preferred.
2+ years of experience in sales operations, quoting, contract administration, billing, or customer support.
Strong proficiency in Microsoft Excel and other Microsoft Office applications.
Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.
Strong analytical, problem-solving, and communication skills.
Experience working with ERP, CRM, quoting, or billing systems preferred.
BrandSafway offers a competitive benefits package that includes medical, dental, vision, life and disability insurance along with a generous 401k plan.
About Us:
BrandSafway is a leading global provider of access, specialized services, and forming and shoring solutions to the industrial, commercial and infrastructure markets. Through a network of ~340 strategic locations across 25 countries and ~40,000 employees, BrandSafway delivers a full range of industrial service solutions. BrandSafway supports maintenance and refurbishment projects as well as new construction and expansion plans with unmatched service from expert local labor and management. Today's BrandSafway is At Work For You - leveraging innovation and economies of scale to increase safety and productivity, while remaining nimble and responsive.
BrandSafway, including its subsidiaries, is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, religion, gender, marital status, sexual orientation, age, disability, special disabled or veteran status.
Notice to all potential job candidates:
Please be advised that BrandSafway will never require or ask for any fee from you in exchange for being considered, hired, promoted, transferred or having ongoing employment with us. It is a violation of our Code of Conduct if any employee requests any money or fee from you in exchange for tentatively special treatment or consideration. If anyone, regardless of whether an existing employee, or anyone else, requests payment of any fee in exchange for being hired into our company, you may confidentially contact our HR Compliance department at hrcompliance@brandsafway.com and provide the name of the individual and any other documentation or proof of such an act.
$71400-$107200/year