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Analyst 3, Credit & Collection

Lancesoft

  • San Antonio, TX
  • 4 days ago
  • $18

Highlights

In this role, t he Data Entry & Operations Support Specialist provides critical operational support to the Customer Financial Services team by managing data entry activities, portal administration, invoice processing, credit card transactions, reporting, and customer support functions. This role serves as a centralized resource to ensure accurate transaction processing, timely account updates, and efficient workflow management across multiple ERP systems and customer portals.

Numbers & Facts

LocationSan Antonio, TX
IndustryStaffing/Employment Agencies
Salary$18
Company Size2,000 to 2,499 employees
Year Founded2000
Websitehttp://www.lancesoft.com/

Description

Job Title: Analyst 3, Credit & Collection
Location: San Antonio Texas 78249

Description:
The manager needs someone that is looking for an entry level position. For sample in College or recent graduate that will commit to three years of service. Someone with experiece with Goverment contracts, purchase orders, analyze data, reconciliation, MS Excel (Proficient) independent, problem solver and self starter. Some one with SAP, ERP or Oracle is a plus.

In this role, t he Data Entry & Operations Support Specialist provides critical operational support to the Customer Financial Services team by managing data entry activities, portal administration, invoice processing, credit card transactions, reporting, and customer support functions. This role serves as a centralized resource to ensure accurate transaction processing, timely account updates, and efficient workflow management across multiple ERP systems and customer portals.

Primary Duties/Responsibilities:
  • Proactively review and upload billings to respective customer portals
  • Point of Contact for Credit Card Processing
  • Provide exceptional customer support, responding to account queries in a timely and professional manner
  • Proactively escalate to internal support partners and Sr Management as appropriate
  • Identify, and communicate process improvement opportunities to Manager as appropriate

Qualifications

Required:
  • Knowledge of Government and commercial collections
  • Excellent communication skills (written and oral)
  • Superior customer service skills
  • Good Administrative skills
  • Strong attention to detail and goal oriented
  • Ability to prioritize and manage multiple responsibilities
  • Strong Microsoft Excel skills
  • Must have the ability to work independently and in a team environment, multitask, set own priorities, able to adapt to a changing environment, and lead without the authority


Preferred:
  • Direct experience with SAP
  • Working knowledge of Microsoft Office
  • Experience working in a shared service center

About Company

We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc). 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.

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