Agency Center Office Manager

Our client, Insurance Services is seeking an Insurance Agency Center Office Manager (Unlicensed) to join their team. As an Insurance Agency Center Office Manager, you will be part of the Agency Center Operations supporting the Allstate Exclusive Agent and customer experience. The ideal candidate will have problem solving, calendar management, and detail-oriented clerical skills which will align successfully in the organization.

Job Title: Insurance Agency Center Office Manager (Unlicensed)

Location: Albuquerque, NM

Shift: Monday- Friday 9:00 am – 5:00 pm local time

What's the Job?

• Assist walk-in customers with payment processing by following prescribed Allstate processes.
• Provide professional support to existing and prospective customers who visit the office, including facilitating virtual connections with the Allstate Exclusive Agent.
• Complete routine administrative tasks such as routing mail and coordinating the calendar application used to schedule EA/customer appointments.
• Use Allstate technology and Microsoft Office applications (including Outlook, Outlook Calendar, Word, and Teams) to complete daily office tasks.
• Maintain complete and accurate records as directed by your supervisor, and complete special projects when requested.

What's Needed?

• High School or equivalent education.
• 1 - 2 years of customer service or office administration experience preferred.
• Strong customer service skills with the ability to interact professionally with customers, employees, and Allstate Exclusive Agents.
• Organizational skills to manage schedules and maintain orderly records.
• Technical proficiency with Microsoft Office (Outlook, Outlook Calendar, Word, and Teams) and the ability to learn Allstate technology (training will be provided).

What's in it for me?

• Work in an office-based role supporting day-to-day operations during business hours (Monday through Friday).
• Be a key connection point between the Allstate Exclusive Agent and customers, helping ensure a smooth customer experience.
• Use your administrative and clerical strengths to keep records accurate and processes consistent.
• Develop confidence with Allstate technology through provided training.
• Contribute to special projects requested by your supervisor, expanding your impact beyond routine tasks.

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.

In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE: MAN) family of brands, which also includes Experis, Talent Solutions and Jefferson Wells. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.