Admissions Representative

Jax Spine & Pain Centers

Jacksonville, Florida

JOB DETAILS
SKILLS
Accounts Receivable, Administrative Skills, Clinical Support, Co-Payments, Communication Skills, Customer Relations, Customer Support/Service, Demographics, Detail Oriented, Documentation, Electronic Medical Records, HIPAA (Health Insurance Portability and Accountability Act), Healthcare, High School Diploma, Hospital, Informed Consent, Insurance, JAX (Java API for XML), Medical Billing, Medical Office, Medical Records, Medical Terminology, Microsoft Office, Operational Support, Organizational Skills, Pain Management, Patient Admissions, Patient Care, Patient Confidentiality, Patient Registration, Regulatory Requirements, Staff Training, Surgical Procedures, Telephone Skills
LOCATION
Jacksonville, Florida
POSTED
5 days ago
Position Summary
Centurion Surgery Center is seeking a detail-oriented and customer-focused Admissions Representative to join our ambulatory surgery center (ASC) team. The Admissions Representative is responsible for ensuring a seamless patient registration and admissions process by verifying patient information, confirming insurance eligibility, collecting required documentation and payments, and providing exceptional customer service. This role plays a vital part in creating a positive patient experience while supporting efficient clinical operations.

Essential Responsibilities:
  • Welcome patients and visitors in a professional, friendly, and compassionate manner.
  • Register patients and verify demographic, insurance, and financial information.
  • Confirm insurance eligibility, benefits, authorizations, and referrals as required.
  • Obtain and scan identification, insurance cards, and other required documentation into the electronic medical record (EMR).
  • Collect co-pays, deductibles, co-insurance, and outstanding patient balances.
  • Review and obtain signatures on required consent forms and admission paperwork.
  • Schedule or confirm surgical procedures and arrival times as needed.
  • Answer incoming phone calls and respond to patient inquiries professionally and courteously.
  • Coordinate with clinical staff, physicians' offices, and the business office to ensure complete and accurate patient records.
  • Maintain patient confidentiality and comply with HIPAA and all regulatory requirements.
  • Assist with other front office and administrative duties as assigned.

Qualifications:
  • High school diploma or equivalent.
  • Minimum of one (1) year of medical office, hospital, or ambulatory surgery center admissions experience preferred.
  • Experience with insurance verification, patient registration, and medical terminology preferred.
  • Proficiency with electronic medical records (EMR) and Microsoft Office applications.
  • Strong organizational, communication, and customer service skills.
  • Ability to work efficiently in a fast-paced healthcare environment while maintaining accuracy and professionalism.



About Jax Spine & Pain Centers:

ABOUT OUR PRACTICEWe are proud to be the leading providers of progressive interventional pain relief.Our team of board-certified physicians and medical staff are highly trained in all areas of diagnosis, treatment, and patient care.LOOKING FOR A CAREER IN THE MEDICAL FIELD?Apply today and have the potential to join Northeast Florida’s Leading Interventional Pain Management Specialists. At Jax Spine & Pain Centers, we provide our patients with superior solutions to treat acute and chronic pain.Now serving multiple locations, our board certified physician’s along with our professional staff value hands-on compassionate care, from the consultation through treatment. Please see the list below for our current openings. We seek qualified, highly energized and self-motivated individuals who respect the essence of time and appreciate the value of a smile.We are always accepting resumes for the following positions:Medical assistantsDME techniciansMedical billing/AR specialistsCall center customer service representatives.

About the Company

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Jax Spine & Pain Centers