Admissions Information Specialist

Admissions Information Specialist

Salary

$53,148.00 - $63,744.00 Annually

Location

RTP Campus

Job Type

Full-time, Annual

Job Number

07409

• DIVISION*

Enrollment Services

• DEPARTMENT*

Admissions & Campus Information Services

Opening Date

09/28/2026

Closing Date

10/7/2026 11:59 PM Eastern

FLSA

Non-Exempt

Max Number of Applicants

150

• Description
• Benefits
• Questions

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Contact the Neogov Applicant Support Hotline Toll Free at 1 (855) 524-5627.

Position Description

Most postings are open for a limited time, depending upon the number of applications received. When the maximum number of applications has been met as stated above, the position may close without notice. Please apply immediately.

Pay Grade: Specialist 7

Serves as initial contact for prospective students through multiple platforms to answer inquires and discuss admissions procedures and educational opportunities.

Responsibilities and Duties (*Essential Functions)

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.

• Provides enrollment information to students, clarifies initial educational goals, and facilitates student enrollment in the college including processing of transcripts in person
• Informs students of available support programs and services and responds to electronic and telephone inquiries regarding academic programs, registration, and general information
• Reviews admissions applications and educational documents for completeness and accuracy and assesses admissions placement through multiple measures set by the college

Participates in college-wide and service area activities and events that promote the growth of the college as well as staff professional development activities

Participates in professional development activities

Assists in Recruitment and Outreach activities and supports Admission area managers with projects as needed

#IDHP

Qualifications

Knowledge, Skills & Abilities:

Demonstrated the ability to respond to supervision, guidance and direction in a positive, receptive manner and in accordance with stated policies

Demonstrated skills necessary to look at situations and processes critically to make recommendations for improvement

Possess the knowledge of general written standards and procedures utilized; and have the ability to read, interpret, and follow procedural and policy manual related to the job tasks

Demonstrated excellent customer service skills

Excellent written and verbal communication skills

Intermediate skills with MS Office products

Requirements:

High School diploma or equivalent

Two years customer service experience

Preferences:

Associate degree

One year data entry

Experience with Datatel/Colleague or student management system

Experience at a community college or post-secondary setting

As an equal employment opportunity employer, Wake Tech values our workforce. Wake Tech is committed to reaching students in every part of Wake County and rallying around them to go as far as their dreams, talents and resilience will take them. As an institution of higher education, we are committed to valuing the unique experiences of the Wake Tech community. We strive to be self-reflective of the kind of student body we represent and the culture we are building, and we care deeply about supporting each employees professional growth.

Benefits at a Glance

Wake Technical Community College provides a comprehensive, affordable insurance and benefits program. We are continuously investigating new benefit offerings that are responsive to the needs of our annual employees. Click here for more information.

• State Health Plan
• Health Care and Dependent Care Flexible Spending Accounts
• Health Care Exchange Notice
• Dental Insurance
• Vision Insurance
• Additional Supplemental Insurances
• Disability Plan
• NC Retirement Plan
• Leave (Vacation, Sick, FMLA, Civil and Military, Community Service, Education, and Voluntary Shared)
• Paid Holidays
• Prior State Service Verification
• Supplemental Retirement Plan
• Employee Assistance Program
• Education Benefits
• College Savings Program
• State Employees Credit Union
• State Employees Association of NC (SEANC)
• Employee Discount Program
• Identity Theft Insurance

For further information, please contact 919-866-7890.

Please note: Most temporary (part-time or full-time) employees do not earn benefits.

01

How many years of experience do you have in customer service?

02

Please describe any experience you have working with students or in an educational environment.

03

Please describe your customer service experience and how it relates to this position.

04

Do you have experience with Colleague or a student information management system?

• Yes
• No

05

How many years of work experience do you have in a community college or other post-secondary environment

Required Question

Employer Wake Technical Community College

Address 9101 Fayetteville Rd.

Raleigh, North Carolina, 27603

Phone 9198665934

Website https://www.waketech.edu/