Administrator, Benefits and Leave

Posting Details

Posting Details

Business Title Administrator, Benefits and Leave Posting Category Salary Grade 06 Salary Plan Professional Non Bargaining Hiring Range /Pay Rate Department Department of Human Resources Department Description

Cleveland State University (CSU) is seeking a Benefits & Leaves Administrator to support the campus as it modernizes human resources and continues to provide a comprehensive range of benefits designed to promote the health, well-being, and financial security of CSU employees and their families.

This position is a hybrid role, permitting one to two days of remote work per week in accordance with University guidelines following the initial training period. Relocation assistance is not available for this position.

Position Location Main Campus FTE 1.0 Job Summary

Administers Cleveland State University's (CSU) employee benefit and leave programs, including health, wellness, retirement, and leave policies while ensuring compliance with federal, state, local, and CSU's guidelines. Delivers high-quality customer service through multiple communication channels by assisting employees with eligibility, enrollment, leaves, and accommodation requests. Acts as a liaison between employees and carriers and is responsible for maintaining compliance and data integrity across all systems. Performs other functionally related duties as assigned.

Minimum Qualifications

• Bachelor's degree in human resources, business administration, or a related field.
• Experience in benefit administration and full-cycle leave of absence event processing.
• Related work experience may be substituted for the education requirement. One (1) year of related work experience can be substituted for one (1) year of education. For example, a candidate with a high school diploma, GED, or state recognized equivalent and four (4) years of related work experience can be eligible to apply.

Preferred Qualifications

• Experience with Enterprise Resource Planning (ERP) or Human Capital Management (HCM) software systems.
• Experience with multi-state leave administration.

Knowledge, Skills, and Abilities (KSAs)

• Knowledge of all pertinent federal and state regulations, filing and compliance requirements, and other laws affecting benefit and leave programs, including Affordable Care Act (ACA), FMLA, Consolidated Omnibus Budget Reconciliation Ace (COBRA), ADA, and Section 125 Cafeteria Plans.
• Effective written and verbal communication skills and the ability to develop and deliver effective presentations.
• Exceptional interpersonal skills and have a "Customer Focus" attitude and delivery.
• Excellent attention to detail, organization, and time management skills.
• Uses data and judgment to assess leave eligibility and compliance.
• Clearly and effectively conveys information to various audiences.
• Works cooperatively across HR functions, colleges, and departments.
• Ability to handle confidential information with integrity and discretion.
• Ability to provide empathy and professionalism when assisting employees.
• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, Teams, and PowerPoint.

Requisition Number PT0703861S Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting Special Instructions to Applicants Applicant Instructions

Offer of employment is contingent on satisfactory completion of the University's verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.

Applications will be exclusively accepted online at http://www.csuohio.edu/offices/hrd/employment.html. Mailed or emailed application materials will not be accepted.

Hours per week 40 Work Schedule

Monday through Friday

Advertising Copy Full Time/Part Time Full Time Posted Date 06/05/2026 Close Date/Application Deadline Open Until Filled Yes Review Begins 06/12/2026 Tentative Start Date

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • How did you hear about this employment opportunity?

• Public Job Posting

• Internal Job Posting

• Agency Referral

• Advertisement/Publication

• Personal Referral

• CSU Website

• Other

• If you selected 'Public Job Posting" or "Other" please provide source.

(Open Ended Question)

• • Do you require any type of accommodation, should you be invited to campus for further screening? Please contact CSU at (216) 687-3636 if you need accommodation.

• Yes

• No

• • Are you able to perform the essential functions of this position with or without reasonable accommodation?

• Yes

• No

• • Do you have experience in benefit administration and full-cycle leave of absence event processing?

• Yes

• No

Application Documents

Required Documents

• Resume

Optional Documents

• Cover Letter/Letter of Application