Administrative Support Assistant 3

Administrative Support Assistant 3

Salary

$41,932.80 - $61,380.80 Annually

Location

Des Moines - 50313 - Polk County, IA

Job Type

Full-time

Job Number

26-03487

Agency

427 Department of Inspections, Appeals & Licensing

Opening Date

06/30/2026

Closing Date

7/20/2026 11:59 PM Central

LinkedIn Tag

#LI-POST

Point of Contact

Kane Young, kane.young@dia.iowa.gov

• Description
• Questions

Job Description

Are you an experienced administrative professional seeking a career that combines professional achievement with a sense of purpose? The Iowa Department of Inspections, Appeals, and Licensing (DIAL) is seeking a highly motivated, skilled, solution-oriented, and enthusiastic professional to join our regulatory department and serve as a Clerk Specialist within our Building and Construction Division! If you are passionate about making a positive impact, eager to contribute to a safer and healthier Iowa, and value work-life balance, this opportunity is for you!

Who We Are

At DIAL, our mission is to Achieve Compliance Through Education, Regulation, and Due Process for a Safe and Healthy Iowa. We strive to be an effective, efficient, and approachable regulatory agency. DIAL comprises eight core operational divisions, including Administrative Hearings, Health & Safety, Licensing, and more. We're not just a regulatory agency, we're a team dedicated to protecting the health, safety, and overall well-being of Iowans.

Position Overview

As an Administrative Support Assistant 3 in the Building and Construction division, you will work under the supervision of the Bureau Chief at our central office near Valley Junction in Des Moines, Iowa. You will work in the Environmental Health and Contractor Bureau to support the Contractor Registration program.

What Were Seeking

• Were looking for a motivated and organized professional who is passionate about delivering high-quality customer service. Successful candidates will possess the following skills and abilities:
• Working proficiency with Microsoft Office products.
• Possesses a high level of organization skills.
• Experience with developing and providing training material for staff.
• Displays high standards of professional conduct.
• Detail-oriented and is highly responsive to colleagues and stakeholders.
• Vision to move programs and processes to a new efficient licensing platform.

Responsibilities

• You will be an integral member of our team, providing administrative program assistance to the department in support of the agency's operations by:
• Provide customer assistance for permits, certifications, licensees and public.
• Support the department strategic communications plan.
• Develop outreach and communications social media strategies and content.
• Communication with professional boards.
• Writing, designing, and editing program manuals, public information, websites, and reports, etc.
• Utilizing metrics in the preparation of strategic recommendations.

What We Offer

• Joining DIAL means contributing to a safer and healthier Iowa, and in return, you will enjoy:
• Robust benefits, including excellent health, dental, life and vision insurance.
• Teleworking options after the first six months.
• Generous paid time off, including vacation, paid holidays, and sick leave accrual.
• Opportunities for professional development.
• Flexible Spending Accounts for medical and dependent care.
• Iowa Public Employee Retirement System (IPERS) Retirement Package.
• Optional 401A plan with employer contribution.
• Retirement Investors Club (Employer Sponsored Retirement Plan).
• Employee Assistance Program for support when you need it most.
• Access to an on-site employee fitness center
• Employee Discount Programs from a variety of vendors (vision, cellular, fitness, and more)

For additional information on benefits click here.

E-Verify and Right to Work

The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees' rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov.

Excited to pursue the next step in your career? Apply today and be part of a team making a difference in Iowa!

Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

• Two years of full-time work experience in general office, clerical, data entry/processing, or related work.
• A total of two years of education and/or full-time experience (as described in number one), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.
• Current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 2 or eighteen months of full-time work as an Administrative Support Assistant 1.

For more information click on this link to view the job description

Additional Qualification Requirements

Within a period of time after hire, as determined by the appointing authority, employees in this class may be required to type at least 40 WPM net as demonstrated by the completion of a typing examination.

01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely. Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question. Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

• Yes - I understand and agree.
• No

02

PLEASE READ CAREFULLY

Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

• No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
• Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

03

Do you have two years of full-time work experience in general office, clerical, data entry/processing, or related work?

• Yes
• No

04

Do you have a total of two years of education and/or full-time work experience in general office, clerical, data entry/processing, or related work? Thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.

• Yes
• No

05

Are you a current permanent State of Iowa executive branch employee? IF YES - Do you have current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 2 or eighteen months of full-time work as an Administrative Support Assistant 1?

• Yes - I am a current permanent State of Iowa executive branch employee AND have current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 2 or eighteen months of full-time work as an Administrative Support Assistant 1.
• I am not a current permanent State of Iowa executive branch employee
• I am a current permanent State of Iowa executive branch employee BUT DO NOT have current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 2 or eighteen months of full-time work as an Administrative Support Assistant 1

Required Question

Employer State of Iowa

Agency 427 Department of Inspections, Appeals & Licensing Address 6200 Park Avenue; Suite 1

Des Moines, Iowa, 50321

Website https://dia.iowa.gov/