Administrative Coordinator - Pomona Housing

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

This is a union-eligible position.

The required shift for this position is: M-F 9:30AM-6PM (can be flexible anytime 8AM-7PM)

JOB SUMMARY

HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including mental health care, residential and outpatient substance use treatment, and primary health services. Additionally, we provide transitional support for individuals re-entering the community after involvement in the criminal justice system. By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery.

Building on this mission, the Prototypes Housing, a program of HealthRIGHT 360, provides housing and case management services for women and women with children across Los Angeles County through three core programs that support clients along the housing continuum. Recovery Bridge Housing (RBH) offers short-term, recovery-focused interim housing for unhoused adults and perinatal women engaged in outpatient substance use treatment, emphasizing life skills development within a 90-day period to promote long-term stability. The Bridge Housing program serves individuals with behavioral health needs who are experiencing homelessness by providing interim housing and supportive services until they secure permanent placement. The Continuum of Care (COC), funded through LAHSA, delivers permanent housing solutions focused on sustained stability for individuals and families experiencing homelessness. Across all programs, Prototypes provides comprehensive case management, including assessments, individualized service planning, resource linkage, and ongoing support to help clients achieve lasting recovery and housing stability.

Aligned with HealthRIGHT 360's mission to advance health equity and the Prototypes Housing continuum serving women and families across Los Angeles County, the Administrative Coordinator supports daily operations that ensure safe, stable housing by maintaining housing readiness, tracking client census and bed availability, coordinating unit turnover, and managing maintenance requests. This role also supports administrative functions by maintaining documentation systems, managing workflows and supply levels, and coordinating communication across multidisciplinary teams to support efficient service delivery and positive client housing outcomes in alignment with HealthRIGHT 360's mission and values.

KEY RESPONSIBILITIES

Housing Operations Support

• Maintain daily client census and track bed availability to support admissions and program flow.
• Ensure unit readiness by coordinating room turnover, cleanliness, and appropriate housing conditions.
• Submit and track maintenance requests; follow up to ensure timely completion of repairs. This may include traveling to off-site RBH locations in Pomona.
• Collaborate with supervisors and managers to optimize housing utilization and client placement.
• Maintain inventory of housing supplies including toiletries, linens, and bedding.
• Monitor supply levels and coordinate replenishment to ensure consistent availability for clients.
• Organize and manage storage areas to ensure accessibility and efficiency.
• Transport clients if necessary.

Office Support

• Maintain office organization, including filing systems and administrative processes.
• Support overall office efficiency by coordinating tasks and improving workflow systems.
• Assist with documentation and internal administrative tracking as needed.

Collaboration

• Serve as a liaison between administrative offices and program departments, including Outpatient and Residential teams.
• Facilitate clear and consistent communication to support daily operations and client care.
• Work closely with supervisors and management to address operational needs and priorities.

Compliance

• Maintain and uphold all applicable HIPAA and 42 CFR Part 2 regulations.
• Ensure confidentiality and secure handling of client and organizational information.
• Follow all organizational policies and procedures related to documentation and privacy.
• Attend and complete assigned trainings.
• Attend and participate in meetings and events.
• Read and respond to emails in a timely manner.

And perform other duties as assigned.

QUALIFICATIONS

Credentials

• High school diploma or equivalent required. Higher education preferred.
• Valid First Aid and CPR certification or ability to obtain within the required timeline.
• Valid California Driver's License and access to registered and insured transportation.

Experience

• Minimum of two years' experience in an administrative or clerical role.
• Experience and demonstrated proficiency with Microsoft Office (Word, Excel, Outlook).

PHYSICAL REQUIREMENTS

In an 8-hr workday, employee is required to perform work:

Sitting

5

Hrs

Standing

2

Hrs

Walking

1

Hr

Driving

Occasionally

In an average month, employee must travel out of town:

Often (>2x)

Sometimes (<2x)

Never

In an 8-hr workday, employee must:

Not at all

Occasionally

(1/4-2½ hrs.)

Frequently

(2½-5½ hrs.)

Continuously

(5½-8 hrs.)

Bend/stoop

Climb

Reach above shoulder level

Kneel

Balance

Push/pull

Squat

Crawl

Crouch

Lift*

Carry

• Usual number

Maximum number

5

20

lbs

lbs

Usual number

Maximum number

5

20

lbs

lbs

Job requires:

Working at heights

Yes

No

Explain

Operating heavy machinery

Yes

No

Type

Operating desk machines

Yes

No

Type

Computer, fax, printer, phone

Precise manual dexterity

Yes

No

Explain

Entering data, filing, handling paperwork, office supply handling

Exposure to extreme heat, cold, humidity

Yes

No

Explain

Exposure to dust, fumes, gases, chemicals

Yes

No

Explain

Cleaning agents, disinfectants used in housing turnover and facility maintenance, dust from residential environmental conditions

HealthRIGHT 360 is committed to fair and equitable compensation practices. Placement within the compensation range is based on factors such as relevant experience, education, credentials, internal equity, and organizational compensation practices. In addition to salary, HealthRIGHT 360 offers a comprehensive benefits package, subject to eligibility requirements

The compensation range listed reflects the expected pay for this position based on the primary work location. Actual compensation may vary depending on geographic location and applicable state or local pay transparency requirements.

HealthRIGHT 360 is an equal opportunity employer committed to fostering a diverse, equitable, and inclusive workplace. We prohibit discrimination, harassment, and retaliation based on any characteristic protected by applicable federal, state, or local laws, including race, color, ancestry, national origin, religion, sex, pregnancy, gender identity, gender expression, sexual orientation, age, disability, medical condition, genetic information, veteran status, marital status, and any other protected characteristic. We are committed to providing equal employment opportunities through fair and equitable recruitment, hiring, compensation, development, and advancement practices.

We will consider for employment qualified applicants with arrest and conviction records.

Must complete a background check and Live Scan.