| Location | LA |
| Salary | $3–$13.77 Per Hour |
Administrative Coordinator 1, 2, or 3 (Receptionist/Scheduling Specialist)
Salary
$1,820.00 - $3,120.00 Monthly
Location
Minden, LA
Job Type
Classified
Job Number
227570 NLHSD AC1-3 Mi 101926
Department
LDH- Northwest Louisiana Human Services District
Opening Date
10/20/2026
Closing Date
10/27/2026 11:59 PM Central
About this Job
NLHSD.Org
The Northwest Louisiana Human Services Districts mission is to increase public awareness of and to provide access for individuals with behavioral health and developmental disabilities to integrated community-based services while promoting wellness, recovery, and independence through education and the choice of a broad range of programmatic and community resources.
Our vision is that the Northwest Louisiana Human Services District exists so that individuals with mental health, addictive disorders, and developmental disabilities residing in the parishes of Bienville, Bossier, Caddo, Claiborne, DeSoto, Natchitoches, Red River, Sabine, and Webster are empowered, and self-determination is valued such that individuals live a satisfying, hopeful, and contributing life.
We are seeking an Administrative Coordinator (Receptionist/Scheduling Specialist) to serve as an integral member of the administrative services and service delivery teams, working closely with direct service provider staff, supervisors, and clients at the Minden Behavioral Health Clinic.
AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES:
Accepting Direction: The ability to be open and willing to follow guidance or instructions.
Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.
Minimum Qualifications
No experience or training is required.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Duties and Other Information
Job Duties:
Serves as receptionist/scheduling specialist for Minden Behavioral Clinic.
Answers all incoming calls to clinic. Determines disposition, keeps documentation of calls and actions taken.
Triage calls requesting services, cancellations, reschedules or routes to designated clinical staff.
Schedules, cancels, and reschedules appointments for all clients served.
Enters standard appointment information into the master calendar. Communicates with all direct care staff and notifies staff of status of all appointments.
Serves as Medical Records Custodian. Maintains all active/inactive client charts; pulling, retrieving and filing client charts.
Delivers mail to outgoing pick up point, sorts and distributes incoming mail and faxes, lab test results, prepares and mails appointment letters and fail letters.
Serves as back-up for client fee assessments/accounting duties.
Position-Specific Details:
Appointment Type: Probational, Promotional
Career Progression: This position may be filled as an Administrative Coordinator 1, 2, or 3
Work Schedule: Work hours are 8:00 am - 4:30 pm, Monday -Friday.
Location: This position will be with the NW LA Human Services District - Minden Behavioral Health Clinic located at 502 Nella St. Minden, LA.
Compensation: Based on level of qualifications and experience.
The minimum and maximum pay levels for the position are listed below:
Note regarding the advertised pay range: The advertised maximum amount listed is the maximum salary a person can make while in this title/level over their career, and
not the maximum amount we are allowed to pay a new hire.
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
Contact Information:
For further information about this vacancy, contact:
NW LA Human Services District
Human Resources
1310 N Hearne Ave
Shreveport, LA 71107
318-676-5111
Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.
This agency participates in the E-Verify system for verification of citizenship and employment authorization.
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave - Up to six weeks paid parental leave
More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave - State employees receive the following paid holidays each year:
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
01
Have you ever worked for the State of Louisiana? Please make sure work history reflects this experience.
02
How many years of experience do you have in which clerical work was a major duty? Please make sure work history reflects this experience.
03
Accepting Direction - How well do you accept guidance, follow instructions, and adjust when given feedback?
04
Accepting Direction - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
05
Communicating Effectively - How well do you share information and ideas in ways that others can understand, relate to, and act on?
06
Communicating Effectively - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
07
Focusing on Customers - How well do you understand and meet the needs of internal or external customers?
08
Focusing on Customers - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
Required Question
Employer State of Louisiana
Address 1201 N 3rd St
Baton Rouge, Louisiana, 70802
Phone (866) 783-5462
Website http://agency.governmentjobs.com/louisiana/default.cfm