Administrative Associate

Listens to and understands written and verbal instruction, communicates effectively with co-workers and other employees and customers. Utilize MACSS, Emerge, MRDM, Microsoft Outlook, Excel, Word, and PowerPoint as well as other department software/systems as needed.

Manifest Solutions is currently seeking an Administrative Associate for a position in Pikeville, KY.

• Responsible for performing administrative support duties within the assigned area.
• Responsibilities are specific to the organizational unit (i.e. region, district, department, plant, etc.)
• Perform basic administrative duties, following well-defined, standard procedures;
• Prepare documents, reports, and spreadsheets, etc. as needed to support the business unit.
• Maintain files and calendars as needed.
• Utilize MACSS, Emerge, MRDM, Microsoft Outlook, Excel, Word, and PowerPoint as well as other department software/systems as needed.
• Assist with Meter Inventory.
• Provide support for Meter Services.
• Create and provide reports.
• Utilize Kentucky PSC guidelines for meter services.
• Listens to and understands written and verbal instruction, communicates effectively with co-workers and other employees and customers.
• Work effectively and productively with others; actively helps others with assignments as necessary to maintain department productivity.
• Answer customer questions
• Refer questions to others as needed.
• Actively learns the function of the department to assist customers more effectively
• Exhibits concern and sensitivity to others.
• Asks questions when unsure of how to handle an assignment and demonstrates ability and initiative to handle assignments beyond the routine.

Minimum Requirements:

• High school diploma or GED
• One year of administrative work experience.
• Demonstrated computer proficiency including the use of Microsoft Office Products.
• Must possess the ability to organize data and processes and communicate effectively, both orally and in writing.
• Displays good analytical and problem solving skills.