We are looking for a detail-oriented and customer-focused Administrative Assistant to support daily retail operations. This position is well-suited for an individual who excels in a fast-paced environment, can effectively balance multiple responsibilities, and enjoys being a valuable resource for both customers and team members. The Administrative Assistant plays a key role in ensuring smooth store operations by providing administrative, inventory, and customer service support. Working in a dynamic retail setting, this role requires regular interaction with customers, employees, vendors, and leadership. The ideal candidate is adaptable, organized, and enjoys contributing to a collaborative and team-oriented workplace.
As our Administrative Assistant, you will:
- Answer and direct telephone calls while providing exceptional customer service.
- Respond to customer inquiries and assist with resolving concerns professionally.
- Assist with completing orders received by phone, in person or online.
- Open daily cash drawers and supplying change for the retail floor throughout the day.
- Prepare, process, and distribute reports, correspondence, invoices, purchase orders, and other business documents.
- Assist with inventory administration, shipment processing, stock tracking, and inventory system updates.
- Order and maintain office and store supplies to support daily operations.
- Compile sales and operational data and prepare reports for leadership review.
- Maintain confidential information and ensure compliance with company policies and procedures.
- Support store events, audits, special projects, and additional administrative responsibilities as needed.
What We're Looking For:
Education
- High school diploma or GED required.
- Associate degree in Business Administration or a related field preferred.
Experience
- Previous administrative, office support, or related experience preferred.
- Cash handling experience required.
Knowledge & Skills
- Knowledge of general office procedures and administrative practices.
- Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
- Excellent verbal and written communication skills.
- Strong customer service and interpersonal skills.
- Exceptional organizational and time management abilities.
- Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
- Strong attention to detail and accuracy.
- Ability to handle confidential information with discretion and professionalism.
Apply today and bring your organizational skills, attention to detail, and customer service expertise to our team!