Administrative Skills, Bookkeeping, Communication Skills, Data Collection, Data Management, Employee Terminations, Family Educational Rights and Privacy Act (FERPA), Graphics, HIPAA (Health Insurance Portability and Accountability Act), Industry Standards, Legal, Mail Processing, Medicaid, Multitasking, Order Supplies, Organizational Skills, Payroll Administration, Payroll Management, Plan Meetings, Presentation/Verbal Skills, Procedure Development, Proofreading, Regulations, Reporting Skills, Request for Information (RFI), Resolve Customer Issues, Systems Administration/Management, Telephone Skills, Time Management, Typing, Writing Skills