Administrative Assistant - Receptionist

Administrative Assistant - Receptionist

Salary

$61,000.00 - $72,000.00 Annually

Location

Thurston County - Olympia, WA

Job Type

Exempt

Job Number

2026-08917

Department

Office of the State Treasurer

Opening Date

10/23/2026

Closing Date

10/30/2026 11:59 PM Pacific

Max Number of Applicants

50

• Description
• Benefits

Description

About us:

The Office of the State Treasurer (OST) serves as the financial hub for Washington State government, managing investments, debt, and cash flow with integrity and precision. OST provides critical banking, investment, debt issuance, and accounting services to state agencies, while partnering with local governments to deliver essential financial solutions. Our team of approximately 70 professionals is dedicated to strengthening public trust through responsible financial management, exceptional customer service, and a culture of collaboration and continuous improvement.

Opportunity:

We are seeking a dynamic Administrative Assistant / Receptionist to join our Main Office team. As the first point of contact for our agency, the ideal candidate will possess an exceptionally welcoming demeanor and a strong background in customer service. This role requires excellent adaptability, swift task-switching abilities, and a flexible schedule to support a fast-paced state agency environment.

Reporting to the Administrative Operations Manager (AOM), this position supports the organization's mission by performing professional level administrative functions for the agency in the areas of program management and support, constituent correspondence, office administration, and other varied functions.

What we are looking for:

We're seeking someone who thrives in a dynamic environment, loves connecting with people, and prides themselves on being exceptionally adaptable.

Successful candidates will demonstrate the following competencies:

• Accountability - Accepts personal responsibility for the quality and timeliness of his/her work and can be relied upon to achieve excellent results. Understands that attention to detail is necessary for success.
• Customer Focus - Builds and maintains excellent internal and external customer relations. Ensures customer satisfaction with the services offered by the organization.
• Interpersonal Skills - Exhibits interpersonal leadership skills and abilities to establish and maintain professional working relationships with co-workers, management and other constituents.
• Inclusiveness - Recognizing the value of a diverse workforce, actively contributes to a work environment that embraces building relationships and partnerships with key stakeholders.

Duties

Primary Responsibilities:

Reception Desk - as the first point of contact, you will:

• Answer multi-line phone system and assist callers with a diverse range of issues

• Greet guests, visitors, and meeting attendees who come to our office

• Provide office tours - including the Vault and the Treasurer's Office

• Performs the following duties, in collaboration with the existing Administrative Assistant-Receptionist, as assigned by the Administrative Operations Manager;

• Manage the general office email account

• Manage agency conference rooms, and interoffice booking calendar

• Print, copy, and collate meeting materials as needed

• Manage office incoming and outgoing mail

• Manage retention and disposition of administrative records in accordance with agency and state guidelines. Collaborate with agency Records Officer as needed.

• Manage and coordinate building access for all OST staff. Set up access with the Department of Enterprise Services (DES), order access card keys and manage distribution, and log of physical keys.

• Coordinate and assist staff with telephony equipment, office furniture, parking, and other needs.

• Process notices of Intent, provide support for COP sales, verify payment registers, complete usury letters, and prepare materials for mailing and shipment through FedEx.

• Disseminates agency wide communications to office staff regarding Capitol Campus updates, security notices, and other necessary and informative information.

• Oversee OST lobby security systems, coordinate with DES for all needed security system repairs; duress notification system; manual door locking system; interior panel system.

• Oversee the purchasing and maintenance of office supplies for both OST locations (Legislative Building and Helen Sommers Building).

• Vault management, open/close vault as needed by division staff, support division staff with records storage, manage vault contents to facilitate efficient access.

• Provides Administrative Support to OST Operational Units when requested.

• Serve as a coordinator for OST committees, supporting the AOM. Committees include: CFD, CTR, Safety Committee, Wellness Committee, and the Productivity Board.

• Coordinate and manage special projects/assignments as assigned. Special projects are typically of a high-profile and/or confidential in nature and may include collaborating with a diverse array of staff of various efforts at a division level. Projects may include researching and analyzing information to present in a variety of formats.

Qualifications

• Progressively responsible experience providing professional reception, clerical, or administrative support in an office environment.
• Direct experience providing customer service to the public in person and over the phone.
• Demonstrated ability to communicate clearly and professionally, both orally and in writing, with individuals at all levels of the organization and with members of the public.
• Demonstrated ability to manage multiple priorities; organize and complete work accurately; exercise sound judgment; and work independently.
• Proficiency using Microsoft Office applications and Adobe Acrobat.
• Experience coordinating meetings, including scheduling participants, reserving meeting space or virtual meeting platforms, preparing materials, and communicating logistical information.
• Demonstrated ability to maintain confidentiality and appropriately handle sensitive information, records, and communications.
• Demonstrated ability to establish and maintain productive working relationships through a collaborative, respectful, and service-oriented approach.

Desirable Qualifications:

Please note these are not required to qualify for this role, however if you have any experience in these areas please be sure to highlight them for consideration.

• Knowledge of records-management practices, including the ability to create and maintain records inventories and support implementation of records-retention schedules in a state government environment.
• Experience supporting committees, workgroups, meetings, special projects, or organization-wide communications.
• Basic proficiency using Microsoft Bookings, Visio, and InDesign.
• Experience researching information, compiling data, and preparing correspondence, reports, presentations, or other materials for a range of audiences.

Supplemental Information

How to apply:

In addition to completing the online application profile on careers.wa.gov applicants must attach a current resume and a letter of interest describing, in their own words, how their experience, skills, and career interests align with the qualifications for this position.

A background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the candidates suitability and competence to perform in the position.

Benefits:

Washington State offers a competitive benefits package. Beyond the traditional benefits such as health insurance, life insurance and retirement benefits, we offer flex spending accounts, dependent care assistance, deferred compensation, 12 paid holidays, paid vacation, and sick leave. Click on the "Benefits" tab near the top of the page to learn more.

Location: This position is based in Olympia, Washington, in the Legislative Building on the Capitol Campus.

In-Office Expectations:

Employees are required to work onsite full-time, Monday - Friday, 8:00am to 5:00pm. Flexible scheduling and limited remote work options may be available when consistent with agencys business needs.

Equal Employment Opportunity (EEOC):

OST is an equal opportunity employer committed to providing a workplace free from discrimination and harassment. OST provides equal access and opportunity to anyone who qualifies regardless of immigration status, race, color, religion, national origin, sex (including pregnancy and related conditions, sexual orientation, or gender identity), age (40 and older), disability, genetic information (including employer requests for, or purchase, use, or disclosure of genetic tests, genetic services, or family medical history) retaliation for filing a charge, reasonably opposing discrimination, or participating in a discrimination lawsuit, investigation, or proceeding.

Recruitment Assistance and Contact Information: For questions about this recruitment or for applicants in need of assistance during the application process, please contact Nadine Sordahl at (360) 902-8919 or via email to nadine.sordahl@tre.wa.gov. TTY users should first call 711 to access the Washington Relay Service.

More than Just a Paycheck!

Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. Thats why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits:

The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits

Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation

State Employees are members of the Washington Public Employees Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security

All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness

If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays

Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave

Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.

Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)

Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part-time employees accrue vacation leave hours in accordance with WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

Pay status includes hours worked, time on paid leave and paid holiday.

As provided in WAC 357-58-175, an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.

Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

Military Leave

Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave

Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Additional Leave

Leave Sharing

Parental Leave

Family and Medical Leave Act (FMLA)

Leave Without Pay

Please visit the State HR Website for more detailed information regarding benefits.

Updated 01-07-2026

Employer State of Washington

Address View Job Posting for Agency Information

View Job Posting for Location, Washington, 98504

Website http://www.careers.wa.gov