Collision Center Receptionist / Administrative Assistant
Southern Team Collision Center is looking for a friendly, dependable, and organized Receptionist / Administrative Assistant to join our team.
This is a fast-paced position in a busy collision center, and we're looking for someone who can stay organized, communicate well, and provide a positive experience for customers who may already be dealing with a stressful situation.
Responsibilities
- Answer incoming phone calls and assist customers with questions
- Greet and check in customers for estimates and repair appointments
- Schedule estimate appointments and repair drop-offs
- Prepare and print repair job packets and related paperwork
- Collect customer payments when repairs are completed
- Maintain accurate documentation and customer information
- Work closely with the rest of the collision center team to keep things moving efficiently
- Help with general administrative duties as needed
What We're Looking For
- Friendly, professional, and patient personality
- Strong communication and documentation skills
- Organized and able to manage multiple tasks in a fast-paced environment
- Dependable and able to follow through and get the job done correctly
- Comfortable working with customers who may be frustrated or stressed
- Team player with a positive attitude
- Able to learn new processes and computer systems
- Collision center or automotive experience is a plus, but not required