Administrative Assistant

City of Rancho Cucamonga, CA

Rancho Cucamonga, CA

Apply

JOB DETAILS

SALARY

$3,660–$4,939

SKILLS

Administrative Management, Administrative Skills, Baseball, Billing, Budgeting, Bulk Emailers, Business Writing, Calculators, California Public Employees Retirement System (CalPERS), Capital Budgeting, Capital Project, Communication Skills, Copying Machines, Credit Cards, Customer Relations, Customer Support/Service, Detail Oriented, Driver's License, English Language, Establish Priorities, Fax Machines, File Maintenance, Financial Planning, Healthcare, High School Diploma, Homeland Security, Inventory Management, Leadership, Mail Processing, Maintenance - Plumbing, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Multitasking, Office Equipment, Order Supplies, Organizational Skills, People Management, Presentation/Verbal Skills, Problem Solving Skills, Process Development, Process Improvement, Procurement Software, Project/Program Management, Public Works, Record Keeping, Regulations, Risk Management, Social Security Administration, Sports, Spreadsheets, Staff Policies, Stewardship, Team Player, Telephone Skills, Time Management, United States Citizenship and Immigration Services (USCIS), Vehicle Fleets, Word Processing, Writing Skills

LOCATION

Rancho Cucamonga, CA

POSTED

Today

Salary: $3,660.00 - $4,939.00 Monthly
Location : Public Works Service Center - Rancho Cucamonga, CA
Job Type: Full Time
Job Number: 2526-44D
Department: Street & Park Maint
Opening Date: 06/25/2026
Closing Date: 7/2/2026 5:00 PM Pacific
Max Number of Applicants: 100

WHY JOIN #TEAMRC
Are you a customer-focused, detail-oriented professional who thrives in a fast-paced environment? Do you see roadblocks as opportunities and enjoy finding creative ways to improve processes? If you're an organized, proactive problem-solver who loves supporting people and projects, we want to hear from you!
WHAT YOU WILL BE DOING HERE AT TEAM RC
Gone are the days of the Administrative Assistant sitting at a desk focusing only on answering phones and filing. The Administrative Assistant is a creative problem solver that uses emotional intelligence and excellent communication skills to work well with others and anticipate the needs of the team. Along with providing fresh ideas and new processes based on their understanding of the City's business and its culture, the Administrative Assistant regularly engages with employees and residents and strives for the ultimate goal of providing amazing customer service to all.
WHAT WE'RE LOOKING FOR:

Someone who takes pride in helping others succeed.
Experience in administrative support or customer service.
Strong organization and time management skills.
Ability to anticipate needs, solve problems, and streamline processes.
A friendly, welcoming presence with exceptional written and verbal communication skills.

This role is perfect for someone who:

Exudes customer service - You create a welcoming and helpful experience for all employees.
Thrives on organization - You love keeping things running smoothly with efficiency and accuracy.
Sees challenges as opportunities - You embrace obstacles with a solutions-driven mindset.
Is a strong communicator - You engage with employees, leadership, and external partners in a friendly, professional manner.
Enjoys supporting projects - You like juggling multiple priorities and helping department initiatives succeed.

ABOUT THE PUBLIC WORKS DEPARTMENT:

The Public Works Services Department's mission is to provide efficient stewardship of the City's public works infrastructure.

Staff: 161 Employees (FT and PT)
Facilities: Services 15 City facilities and 8 Fire District facilities
Parks and Landscape: Maintains 31 parks, Adult Sports Park and baseball stadium, 125 street front miles of landscape, and a comprehensive inventory of trees, paseos, and trails.
Street/Fleet/Storm Drain: Maintains 534 roadway miles, including 4,004 catch basins and 226 signalized intersections, and provides fleet maintenance for 166 vehicles and over 140 pieces of on and off-road equipment.
Administration/Project Management: Manages departmental support services, contracts, safety and risk management, budget, and capital maintenance projects.

You'll be responsible for:

Answering calls from the community and finding answers to their questions or concerns.
Distributing incoming mail and processing large, outgoing bulk mailers.
Maintaining monthly credit card and budget logs.
Processing invoices, subscriptions, contracts, and memberships.
Assisting with Payroll timecard approvals
Maintain office supply inventory, orders supplies, and uses City Procurement software program.
Assisting with Public Works projects, trainings, events and workshops, employee engagement initiatives, recruitment and department communications.
Assisting with meeting set-up and clean-up as needed.
Provide information and respond to inquiries from employees, the public, or other personnel by interpreting policies, rules, regulations or procedures or by researching files for solutions; may refer visitor or caller to other appropriate sources of information.

For more information regarding this position, please visit the
RECRUITMENT SCHEDULE:
Tentative Panel Interview: Week of July 13, 2026.
**All dates are subject to change at the discretion of the personnel officer**

ARE YOU QUALIFIED

Education and/or Experience:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is: Equivalent to graduation from high school and 2 years of progressively responsible administrative experience.

Knowledge, Skills, and Abilities:Office procedures; office equipment; telephone etiquette; rules of proper English usage, grammar, punctuation, and spelling; the use of personal computing equipment and associated office software used for word processing and spreadsheets; basic record keeping principles and practices; business letter writing and the standard format for typed materials; arithmetic calculations including percentages, fractions, averages or other formulas; perform detailed office support work within classification level; type routine correspondence from drafts; use initiative and sound independent judgment within established guidelines; organize and prioritize work; maintain accurate files and records; establish and maintain effective working relationships with those contacted in the course of the work; operate a variety of office machines including but not limited to a multi-lined telephone, facsimile machine, calculator and copier; establish and maintain various electronic and/or manual recordkeeping systems.

Special Requirements:
Specified assignments require possession of a valid California Driver's License.
All levels require a minimum keyboarding ability of 40 words per minute or demonstrated proficiency at an advanced level in Word.

WHERE DO YOU GO FROM HERE
APPLICATION PROCESS
All applicants are required to apply online atThe closing date is 5:00 PM on Thursday, July 2, or until 100 applications have been received.

Applications must be complete and demonstrate that the minimum qualifications are met. All statements made on the application are subject to investigation and verification. Resumes may be attached to the completed application form as supplemental information but will not be accepted in lieu of an official application form. Applications will be screened and the most qualified candidates who best match the needs of the City will be invited to compete further in the examination process. Candidates who meet the minimum qualifications will remain, candidates, until a final offer is accepted by the candidate who most closely meets the requirements of the City. The City may conclude that none of the candidates, even those who meet the minimum qualifications, are appropriate for the position.

Successful candidate will be required to:

Complete a verification form designated by Immigration and Naturalization Service to certify that they are eligible for employment in the United States of America; and
Pass a pre-employment medical exam,
Pass a reference and background verification. References will not be contacted until mutual interest has been established.

If hired, candidate will be required to complete a verification form designated by Immigration and Naturalization Service to certify that they are eligible for employment in the United States of America and furnish proof certifying legal authorization to work in the United States.

The City of Rancho Cucamonga Participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. In accordance, the City will provide the U.S. Citizenship and Immigration Services and, if necessary, the Department of Homeland Security and Social Security Administration, with information from each new employee's Form I-9 to confirm work authorization. For additional information regarding E-Verify, the Federal Government's online employment eligibility verification system, please visit www.uscis.gov.

Disclaimers
The City of Rancho Cucamonga is an Equal Employment Opportunity Employer. In addition, the City of Rancho Cucamonga abides by a nepotism policy that may preclude you from being hired if the City employs a relative. The City of Rancho Cucamonga makes reasonable accommodations for disabled persons, considering each situation on an individual basis. Please make direct requests for accommodation to Human Resources. For information on Employee Rights under the Family and Medical Leave Act, please click . There is a no smoking policy in effect in all City Offices and vehicles. Finally, please note that the provisions of this bulletin do not constitute a contract expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice. Questions regarding this recruitment may be directed to Human Resources at Careers@CityofRC.us. Applicants may wish to visit the City's official website at for more information.
BENEFIT SUMMARY

Why Team RC? A career with purpose. A workplace built around people.At Rancho Cucamonga, we believe total rewards are about more than salary. Team RC offers a thoughtful combination of health benefits, retirement security, paid time off, family-friendly programs, wellness resources, and unique workplace experiences designed to support employees throughout every stage of their career.

Health & Wellness*

Medical Coverage: Up to $1550 per month toward employee and eligible family medical coverage with Kaiser or BlueShield
Dental & Vision Coverage: 100% City-paid for employee and eligible family members. Coverage with Delta Dental and VSP.
Cash-in-Lieu: Eligible employees who waive City medical coverage may receive $300 per month.

Retirement, Financial Planning, and Career Growth*

CalPERS Retirement: Tier 1 (hired before 9/1/2010): 2.5% @ 55; Tier 2 (hired between 9/1/2010 and 7/3/2011) 2.5% at 55; Tier 3 (hired after 7/4/2011): 2% @55, and PEPRA Members (hired after 1/1/2013): 2.0% @ 62
Deferred Compensation: City matches employee contributions dollar-for-dollar up to $50 per month and 1% of monthly base salary per month
Life Insurance: $30,000 City-paid life insurance
VEBA: Additional health care expense planning
Flexible Spending Account (FSA): Offers FSA Health and Dependent Care
Tuition Reimbursement: up to $7000 per fiscal year

Paid Time Off*

Paid Holidays: 14 paid holidays
Sick Leave: 120 hours annually
Personal Leave: Up to 40 hours annually
Bereavement Leave: Up to 80 hours, with an additional 40 hours for qualifying family relationships
Natal/Adoption Leave: Up to 120 hours (3 weeks) paid leave for eligible employees
Vacation Leave: Starting at 80 hours annually and increasing with years of service.
Vacation Buyback: Eligible employees may cash out accrued vacation, subject to MOU provisions.

Team RC Perks*

Dress for Your Day: Enjoy flexibility to dress for your workday-whether meeting with the public, attending leadership meetings, or working behind the scenes. Professional judgment with personal comfort.
City Hound Program: Eligible employees may have the opportunity to bring their dog to work, helping create a welcoming, connected, and positive workplace culture.
Baby on Board: New parents may have the opportunity to bring their infant to work until approximately 8 months of age or until crawling begins, whichever comes first, helping ease the transition back to work.
RC Cares - Bring Your Kid to Work: When short-term childcare challenges arise, eligible employees may have temporary workplace childcare support options for children or dependents.
Free EV Charging: Employees with electric vehicles may access free charging at designated City-owned charging stations as part of Team RCs sustainability efforts.
Employee Wellness Gym: Access to the City's on-site employee gym, including fitness equipment, showers, and wellness resources.
And much more

* Disclaimer: Benefits may vary based on position, employment status, bargaining unit eligibility, and applicable plan provisions. Please refer to the applicable Memorandum of Understanding for complete details.
01

Please provide a professional email response to the following scenario: A member of the public emails you, frustrated by poor customer service they received. They explain that staff was unprofessional, their issue was not properly resolved, and they are demanding a solution right away. Please draft a courteous and professional email response that acknowledges their concern and provides guidance on the next the steps you will take to resolve the issue and improve future experiences.
02

Describe a time when you had to manage multiple tasks while providing excellent customer service. How did you prioritize your workload, ensure accuracy, and maintain a positive experience for those you were assisting?
03

Please describe your proficiency in using and creating documents in Microsoft Word, Excel, Outlook, and PowerPoint.
Required Question

Administrative Assistant

City of Rancho Cucamonga, CA

Rancho Cucamonga, CA

About the Company

City of Rancho Cucamonga, CA

Similar Job Searches