Administrative Assistant - Parks, Recreation, and Maintenance

Administrative Assistant - Parks, Recreation, and Maintenance

Salary

$18.90 Hourly

Location

121 Lamon Street, Fayetteville, NC 28301, NC

Job Type

Regular Full-Time

Job Number

04496

Department

Parks, Recreation & Maintenance

Division

Parks & Rec District Admin

Opening Date

06/14/2026

Closing Date

6/19/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

Description

Click here to meet some of the City's "CAN DO" employees.

INCOMPLETE APPLICATIONS WILL NOT BE PROCESSED.

A RESUME WILL NOT BE CONSIDERED IN DETERMINING YOUR QUALIFICATIONS FOR THIS POSITION.

The City of Fayettevilles Parks, Recreation, and Maintenance Department is currently recruiting for two Administrative Assistants to perform a wide variety of responsible office support work in carrying out the day-to-day clerical and administrative activities in support of the operations of the department. Positions in the administrative assistant role serve as the principal office/administrative support for a manager (Division Head/Assistant Director) requiring considerable knowledge of the work environment and of the work performed by the manager, and function as an extension of a manager. The organizational placement, the extent of authority delegated to the administrative assistant, and the degree to which the administrative assistant can act on a manager's behalf are crucial elements in the administrative assistant role.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Screen incoming mail, visitors and telephone calls and route as appropriate based on information obtained; assist the public by providing information concerning services provided, explain policies and procedures requiring interpretation of policies, procedures, and guidelines; resolve problems within area of assignment requiring research of background information.
• Serve as a liaison between department and other internal departments and/or external agencies; contact the public and outside agencies for the purpose of obtaining, clarifying, and providing information, and making referrals.
• Schedule, arrange, and coordinate division activities, meetings, conferences, travel and various events; maintain calendar of activities and resolve any conflicts in scheduling; may coordinate special events and activities for the department and/or preparation and dissemination of invitations for elected officials.
• Establish and maintain a variety of records, reports, logs and files; develop reports concerning new or ongoing programs and program effectiveness; gather and compile information for various reports to include statistical reports.
• Participate in administrative duties relating to the area of assignment; compose and edit a variety of general correspondence, comprehensive reports, minutes of meetings and agendas; verify accuracy of information, research discrepancies and record.
• Participate in the preparation of the division and/or department budget and in monitoring expenditures.
• Requisition supplies and materials as required; may monitor the issuance and return of department tools, equipment, and related materials; process invoices and statements for payment.
• Operate a variety of office equipment including copiers, facsimile machines and computers; input and retrieve data and text; organize and maintain disk storage and filing.
• Provide guidance, direction and review work of office support staff assigned to the various units reporting to the division; may train employees on specialized software applications.
• Establish and maintain a personnel file structure; determine record retention and destruction requirements; oversee filing procedures.

For a complete job description, click here.

MINIMUM QUALIFICATIONS

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Experience:

Three years of increasingly responsible experience in office support work.

Training:

Equivalent to completion of the twelfth grade supplemented by specialized secretarial or office management training.

LICENSING & CERTIFICATIONS

Required:

None.

Preferred:

Commissioned by the State of North Carolina as a Notary Public; Microsoft Office certification; Basic Office Skills certification.

From the time of closing, the selection process is anticipated to last 4 - 6 weeks. The process will consist of a panel interview and clerical tests which may include but are not limited to: Keyboarding, Proofreading, MS Excel, Outlook, and MS Word with the selected candidate being subject to a pre-employment drug screen, background check and driving history check.

An Equal Opportunity Employer

Health and Dental Insurance:

The City of Fayetteville Employee Healthcare Benefit Plan provides comprehensive and affordable health and dental coverage while maintaining reasonable costs to employees. Coverage is available for all regular status employees scheduled to work 30 hours or more per week. Employees may also choose to cover eligible dependents. The premium is deducted on a pre-tax basis, with the City paying a portion of the premium. Qualifying employees are eligible for benefits on the 1st day of the month following 30 days of service.

Employer Paid Leave

Vacation Leave:

Regular employees begin accruing vacation leave the first day of employment. Accruals are based on years of service

and the number of hours an employee is scheduled to work.

Sick Leave:

Regular employees begin accruing sick leave the first day of employment. Accruals are based on the number of hours

scheduled to work; regular full-time employees accrue eight (8) hours per month. Sick leave hours accumulate without

limits and may be used toward creditable service upon retirement from the NC Local Governmental Retirement System.

Holidays:

The City of Fayetteville observes 12 paid holidays per calendar year. When Christmas day is on a Wednesday, an

additional holiday is provided making for 13 paid holidays.

Bereavement:

Regular employees are eligible for bereavement leave. The City will authorize 24 hours per calendar year to mourn or

attend a funeral or memorial service of a family member.

Retirement:

The City of Fayetteville assists employees in securing their financial future during retirement by participating in the NC

Local Governmental Employees' Retirement System, administered by the State of North Carolina. Regular employees

scheduled to work 20 hours or more per week become members in the retirement system upon employment. As a member

of this system, employees are required to contribute 6% of their gross salary on a tax-deferred basis.

Deferred Compensation Plans:

To further assist employees in saving for retirement, the City offers two supplemental retirement savings programs. These

programs enable regular full-time, and part-time employees working at least 20 hours per week, an opportunity to save a

portion of their salary on a tax-deferred basis to supplement their retirement benefits. These programs are the NC 401(k)

plan and NC 457 plan; both administered by Empower. The City currently contributes 3% of base salary to an eligible

employee's NC 401(k) account with a proposal, but must be approved by Council, to increase to 4% for Plan Year 25/26.

Cafeteria Plan / Supplemental Benefits:

Realizing that each employee may have different insurance needs, the City offers its employees the opportunity to supplement City-provided benefits by selecting from the benefits listed below. These benefits are offered at employees expense through payroll deduction:

• > Flexible Spending Accounts (FSAs) - Healthcare and Dependent Care Reimbursement Accounts (pre-tax)
• > Short-Term and Long-Term Disability Insurance
• > Optional Life & Accidental Death & Dismemberment

Death Benefit:

The first year an employee contributes to the retirement system, the City provides a death benefit of $3,000 once the

employee is benefits eligible. After one year as a contributing member of the Retirement System, a death benefit is provided

by the NC Retirement System that is equal to the highest 12 months' salary in a row during the 24 months before death, no

less than $25,000 and no more than $50,000. There is no cost to the employee for this benefit.

Pay Periods / Deduction for Benefits / Direct Deposit:

City employees are paid bi-weekly (every other Friday). Benefit deductions are taken for 24 pay periods of the year. As an added convenience and safety measure, the City requires all new employees to sign up for direct deposit.

Employee Assistance Program:

The EAP is available at no cost to all employees and their household members. The EAP provides confidential guidance

on legal, financial and personal issues affecting your health, relationships and job.

01

Responses to the supplemental questions must reflect the information provided under the "Work Experience" section of the application. Your responses will be used to determine whether or not you possess the minimum qualifications required for this position at the time of application.

• I have read and complied with the above statement.

02

Are you a current City of Fayetteville employee?

• Yes
• No

03

Have you held an out-of-state drivers license (other than NC) in the past 3 years?

• Yes
• No

04

How many years of increasingly responsible experience do you have in office support work?

• 5+ years
• 3 - 4 years
• 1 - 2 years
• Less than one year
• None

05

Briefly describe your experience in office support work (if this question does not apply, please type N/A in the space provided below).

06

Do you have specialized secretarial or office management training?

• Yes
• No

07

Briefly describe your specialized training (if you do not have specialized training, please type N/A in the space provided below).

08

Do you have customer service experience?

• Yes
• No

09

Briefly describe your customer service experience (if this question does not apply, please type N/A in the space provided below).

10

Do you have experience creating and requesting requisition and purchase orders?

• Yes
• No

11

Briefly describe your experience creating and requesting requisition and purchase orders (if this question does not apply, please type N/A in the space provided below).

12

Do you have experience in accounts payable and accounts receivable?

• Yes
• No

13

Briefly describe your experience in accounts payable and accounts receivable (if this question does not apply, please type N/A in the space provided below).

14

Do you have experience with electronic work order systems?

• Yes
• No

15

Please list the electronic work order systems you have worked with (if this question does not apply, please type N/A in the space provided below).

16

What is your skill level using Microsoft Word?

• Proficient
• Moderate
• Basic
• None

17

What is your skill level using Microsoft Excel?

• Proficent
• Moderate
• Basic
• None

18

What is your skill level using Microsoft Outlook?

• Proficient
• Moderate
• Basic
• None

19

Do you possess a Microsoft Office Certification?

• Yes
• No

20

Do you possess a Basic Office Skills Certification?

• Yes
• No

21

Are you currently commissioned by the State of North Carolina as a Notary Public?

• Yes
• No

22

INCOMPLETE APPLICATIONS WILL NOT BE PROCESSED! You may attach a resume; however, the application MUST include a 10-year history. Please answer all questions on the application in their entirety and your application MUST include the following: • Drivers License Number • Employer information including salary, address, phone number, supervisor name, and reason for leaving for each employer • Complete Education History (including High School) • A complete 10-year history to include gaps you have had between employment and/or school attendance. Example: Office Assistant 1/2011 - present The Company 123 Hay Street Fayetteville, NC 28301 (910) 555-5555 Unemployed 6/2004 - 12/2010 Unemployed Student 12/2000 - 6/2004 My High School Fayetteville, NC 28301 Applications without a 10-year history and all the required information will be considered incomplete and will not be processed. Please take a moment to review your application for completeness.

• I have read and understand the above statement

Required Question

Employer City of Fayetteville

Address City Hall

433 Hay Street

Fayetteville, North Carolina, 28301

Phone 910-433-1635

Website https://fayettevillenc.gov/jobs