Major/Essential Functions
- Serve as receptionist for TTU Online. Cover front desk, perform opening duties around the office. Answer phone calls and emails as needed. Provide basic information for online and regional site programs to prospective students via phone and email. Distribute mail to staff in the TTU Plaza. Process staff parking requests. 40%
- With the help of student staff, maintain supply inventory, keep office and kitchen supplies stocked and organized. 20%
- Provide staff support to online staff, including assisting with travel, conference registrations, meeting preparation, conference room reservations and preparations, campus parking requests, and operations requests. 20%
- Onboarding of new employees, including setting up photo appointments, providing welcome kits, ensuring shirts are ordered, etc. Maintain staff information list for TTU Online. 5%
- Assist with inventory management by
- 1. Tracking and recording computer locations, recording lost or damaged assets, and working with TTU IT staff to maintain records for annual certification. Assist with any audits required by the university.
- 2. Preparing and maintaining equipment records for staff and teacher check-out and usage. 10%
- Assist with processing tickets, operations requests, and Smartsheet updates as needed. 5%
- Punctual and reliable, with the ability to multitask.
- Is orderly and systematic in approach to handling tasks.
- Handles visitors with grace and tact.
Grant Funded?
No
Pay Basis
Hourly
Work Location
Lubbock
Preferred Qualifications
- Proficiency in written, oral, and office processes that may be required for the position.
- Previous experience working in higher education
Department
TTU Online Business Operations
Required Attachments
Cover Letter, Professional/Personal References, Resume / CV
Job Type
Full Time
Shift
Day
Required Qualifications
Completion of high school or the equivalent. Five years office experience. Additional education may substitute for experience on a year for year basis.
Does this position work in a research laboratory?
No
Safety Information
Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.
Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan by visiting www.depts.ttu.edu/hr/payplan.
EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.
About the University
Founded in 1923, Texas Tech University began with a mission to serve the needs of West Texas, but its impact has always reached far beyond. Today, Texas Tech, located in Lubbock (pop. 300,000+), is home to a vibrant community of more than 42,000 students.Texas Tech's 1,800-acre campus showcases Spanish Renaissance architecture and is home to one of the country's largest public art collections. Its 13 colleges include a prestigious School of Law and a distinguished School of Veterinary Medicine. These programs equip students with the skills and knowledge needed to excel in their respective fields. Built on the values of West Texas — hard work, grit and authenticity — the university graduates students who are deeply engaged in service to their communities and well-positioned to succeed in the world. Texas Tech is committed to achieving research and scholarly accomplishments that compare favorably to the member institutions of the Association of American Universities (AAU). For more than 100 years, Texas Tech has been a premier destination for those seeking a world-class education and a unique, personalized experience as a member of the Red Raider family.
Job Family
Organizational Administration
Job Sub Family
Administrative Operations
Knowledge, Skills, and Abilities
- Demonstrates self-reliance and resourcefulness in handling job duties. The employee is comfortable engaging with others, assessing customer needs, and helping facilitate indicated support services.
- Quality of Customer Service/Relationship with Others/Communication (oral and written): Respectful, cooperative, and effective in getting along with various employees and customers. Expresses ideas/information in a complete, clear, concise, organized, and timely manner. Actively listens to others and is open to suggestions.
- Compliance/Staff Development: Complies with all university and departmental rules, laws, policies and procedures; attends all required training or certification programs with the specified time frames.
- Planning and Organizing Work/Quality of Work/Initiative/Adaptability: Effective and efficient utilization of time and resources. Anticipates and responds to the needs of the department.
- Dependability/Accountability: Degree to which the employee can be relied upon and complete tasks in a timely manner.
Hourly Pay Range
$17.69 - $22.98 - $28.32