Administrative Assistant – Administrative
Alternate/Related Job Titles:
Administrative Assistant
Front Desk Administrative Assistant
Medical Administrative Assistant
Healthcare Office Assistant
Location:
Lexington, MA 02421
Onsite Flexibility:
Onsite
Contract Details
Schedule & Shift
Job Summary
The Administrative Assistant will support front desk and administrative operations in a healthcare setting, serving as a key point of contact for patients and internal staff. This role requires strong customer service, administrative skills, and experience working in fast-paced clinical or call center environments, with direct use of EPIC systems.
Key Responsibilities
Provide front desk support, including greeting patients and managing administrative workflows.
Deliver high-quality customer service in person and via phone.
Perform general administrative duties such as scheduling, documentation, and data entry.
Utilize EPIC systems for patient and administrative processing.
Support daily office operations in accordance with healthcare and organizational policies.
Comply with submission and onboarding requirements, including completion of the required BILH coversheet.
Required Experience
Prior experience in administrative or front desk roles.
EPIC system experience (required).
Strong customer service and administrative skill set.
Eligibility requirement: candidates must have been separated for at least 6 months from any prior employment with the organization (permanent, per diem, or contract).
Nice-to-Have Experience
Required Skills
Administrative support
Customer service
EPIC system experience
Preferred Skills
Additional Skills from Original Description
Compliance & Notes
Job Number:
25-29285