Highlights

Evaluate workflow and reallocate resources and/or redesign processes to meet office needs and high. Previous experience in vendor management, facilities or operations support role preferred.

Numbers & Facts

LocationKnoxville, TN

Description

PURPOSE STATEMENT:

Plan, direct or coordinate one or more administrative or operational services of the facility.

ESSENTIAL FUNCTIONS:

  • Establish goals and objectives of the administrative support staff of the facility.
  • Evaluate workflow and reallocate resources and/or redesign processes to meet office needs and high

level of customer service.

  • Responsible for administrative and clerical procedures and processes.
  • Provide administrative supervision, guidance and feedback to clerical and/or receptionist staff to

facilitate smooth operations of the facility while maintaining appropriate coverage, scheduling and

training.

  • Provide staff management to include hiring, development, training, performance management and

communication to ensure effective and efficient department operation.

  • Ensure compliance with accrediting and regulatory requirements.
  • Prepare operational reports showing progress or status.
  • Monitor facilities and/or operational systems for effectiveness.
  • Supervise operations of the facility administrative support staff, ensuring compliance with policies and

procedures.

OTHER FUNCTIONS:

  • Perform other functions and tasks as assigned.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

  • Associates degree required. Bachelor's degree preferred.
  • Three or more years' administrative experience required.
  • One or more years' supervisory experience required.
  • Previous experience in vendor management, facilities or operations support role preferred.

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