Administrative Assistant II - Financial Services Institute
Salary
$41,600.00 Annually
Location
Cato Campus - University Area
Job Type
Full-Time Staff
Job Number
2026-00212
Unit
AA-Workforce & Bus. Dev.
Department
Real Estate
Opening Date
06/05/2026
Closing Date
7/5/2026 11:59 PM Eastern
For part-time/adjunct faculty only:
N/A (not a PT faculty role)
Projected average hours of work per week:
40 (full-time)
General Function
Provides administrative and program support to the Director and department. Manages office operations, records, purchasing, and financial processing. Supports instructors, students, and regulatory reporting while serving as a key informational and customer-service resource.
Duties and Responsibilities
Perform a wide range of administrative duties including calendar management, meeting coordination, travel arrangements, mail handling, phone coverage, message screening, and general office support.
Complete and submit required reporting through online platforms for regulatory boards such as the
North Carolina Real Estate Commission, Nationwide Multistate Licensing System, North Carolina Appraisal Board, North Carolina Department of Insurance, Certified Financial Planner Board, and other regulatory boards, compliance boards, and commissions as required.
Create, maintain, and purge electronic and paper files; manage databases such as Brightspace and Canvas and registration records in Datatel and Informer.
Process code, reconcile, and submit P-Card receipts, invoices, and expense reports in Emburse and other Accounts Payable Software.
Monitor inventory, order supplies, and organize class and instructional materials.
Coordinate with budget managers to request and track refunds, reconcile instructor contracts and class rosters, and assist with budget monitoring and processing revenue checks.
Advise students and clients on course selection, prerequisites, and procedures.
Respond to inquiries using independent judgment; research issues, coordinate with appropriate parties, and follow through until resolution.
Follow up with instructors to ensure timely entry of grades and attendance in Destiny One, MyCollege, and other attendance, and grade reporting management systems.
Serve as proctor for in-person exams as needed.
Assist with training and orientation of instructors.
Support instructors and Program Coordinator in a variety of tasks including class activities, materials, confirmations, students refunds and transfers, creating and distributing course certificates, and course logistics.
Track instructor compliance with administrative and academic requirements.
Draft, proofread, and distribute correspondence, forms, reports, and informational and marketing materials.
Gather, summarize, and produce reports for supervisors and administrators.
Serve as an informational resource for staff and students with a strong customer service focus.
Maintains and coordinates course book adoptions.
Perform other duties as assigned in support of the Colleges mission and department goals.
Minimum Requirements and Preferred Qualifications
Requires High School diploma or GED and vocational or business training beyond high school, intermediate Microsoft Office skills to include word processing, spreadsheets, databases and graphics and 2 years of office experience.
Preferred Requirements:
Two to three years' office experience. Advanced Microsoft Office skills. Knowledge and experience in Higher Education or a field of regulated pre-licensing to include Real Estate, Insurance, Appraisal, Mortgage Banking, etc.
Additional Information
Knowledge, Skills, Abilities and Worker Characteristics:
Working Conditions:
Typical office environment; frequently sitting at a desk or workstation using a computer display, keyboard, mouse and telephone; frequent interactions with students, faculty, staff, and /or the public; lifting and carrying items up to 10 lbs.; bending or twisting at the waist and reaching overhead; traveling between buildings on campus and traveling to different campuses.
Central Piedmont is happy offer a comprehensive and affordable benefits package to full-time employees including:
To learn more details, visit our Benefits page to see the Summary of Benefits.
01
Do you have a High School diploma or GED and vocational or business training beyond high school, intermediate Microsoft Office skills to include word processing, spreadsheets, databases, and graphics, and 2 years of office experience?
02
Are you able to work a standard schedule of approximately 9:00 AM-5:00 PM with occasional flexibility based on business needs?
03
Do you have working experience using Microsoft Office tools such as Excel, Word, Outlook, and/or Teams in a professional or academic setting?
04
Do you have experience managing multiple tasks, deadlines, or priorities in an organized and timely manner?
05
Do you have experience performing administrative support tasks such as scheduling, document preparation, data entry, or communication coordination?
Required Question
Employer Central Piedmont Community College
Address 1201 Elizabeth Avenue
Charlotte, North Carolina, 28204
Phone 7043306631
Website http://www.cpcc.edu