Administrative Assistant I/II/III

City of Pomona

  • Pomona, CA
  • 1 day ago
  • $4,333–$5,268

Highlights

Serve as the primary point of contact for the office; screen calls, visitors, and mail; address inquiries, complaints, and requests for information by interpreting and explaining relevant regulations, policies, and procedures; research and provide accurate information; refer complex inquiries to appropriate staff and ensure follow-up on unresolved matters. Additionally, the ideal candidate will demonstrate excellent communication abilities to serve as a primary point of contact for the office, handling inquiries, interpreting regulations, and facilitating effective communication within the Development Services Department and external stakeholders.

Numbers & Facts

LocationPomona, CA
Salary$4,333–$5,268

Description

Administrative Assistant I/II/III

Salary

See Position Description

Location

City Hall, 505 S. Garey Ave, Pomona, CA

Job Type

Full-Time

Job Number

26-AAI-II-III/1

Department

Development Services Department

Opening Date

10/28/2026

Closing Date

11/29/2026 11:59 PM Pacific

  • Description
  • Benefits
  • Questions

VACANCY

If you have ever wanted to become an important component of your community, you have come to the right place. Become a member of the City of Pomonas Development Services - Code Compliance division as an Administrative Assistant I/II/III.

The Administrative Assistant I/II/III position is a flexible staffing classification. Depending on the needs of the Department and the experience of the candidates, this vacancy may be filled at the I, II, or III level.

The Ideal Candidate

The ideal candidate for the Administrative Assistant I/II/III position in the Code Compliance division will possess strong organizational skills to plan and execute administrative tasks, including researching and compiling information critical to code compliance programs. Additionally, the ideal candidate will demonstrate excellent communication abilities to serve as a primary point of contact for the office, handling inquiries, interpreting regulations, and facilitating effective communication within the Development Services Department and external stakeholders.

Why Pomona

The City of Pomona offers a unique career opportunity to individuals passionate about code compliance and wishing to impact their community positively. This position has an excellent benefits package with a 4/10 work schedule with Fridays off and medical, dental, and vision coverage. Additionally, the position offers participation in CalPERS, the option to join a deferred compensation plan, tuition reimbursement plan, and medical flex spending account program.

Salary:

Administrative Assistant I: $4,333 - $5,268 Monthly

Administrative Assistant II: $4,783 - $5,814 Monthly

Administrative Assistant III: $5,278 - $6,418 Monthly

MINIMUM QUALIFICATIONS TO APPLY

A combination equivalent to experience and training that would provide the required knowledge, skills, and abilities would be qualifying. A typical way to obtain the knowledge, skills, and abilities would be:

Education & Experience

  • High school diploma or GED equivalency supplemented by specialized training in business or secretarial science.
  • Experience in Code Compliance/Code Enforcement is highly desirable.

Administrative Assistant I

  • Two years of responsible clerical/administrative experience.

Administrative Assistant II

  • Three years of experience as an Administrative Assistant I.

Administrative Assistant III

  • Three years of experience as an Administrative Assistant II.

License or Certificates

  • Must have the ability to type 45 net words per minute
  • A valid Class C drivers license is required.

A typing certificate indicating a typing speed of at least 45 net words per minute must be attached to your job application. Emailed and faxed typing certificates will not be accepted. Click here for detailed typing certificate requirements.

Competencies:

The following list represents the core competencies needed for success in this position.

  • Customer Focus: Attending to the needs and expectations of customers.
  • Oral Communication: Engaging effectively in dialogue.
  • Critical Thinking: Analytically and logically evaluating information, propositions, and claims.
  • Attention to Detail: Focusing on the details of work content, work steps, and final work products.
  • Adaptability: Responding positively to change and modifying behavior as the situation requires
  • Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace.

ESSENTIAL DUTIES

  • Perform complex administrative and secretarial duties to support the assigned office, relieving management of administrative tasks.

  • Plan, organize, and execute administrative assignments; research and compile information on specialized topics.

  • Assist in office administration, organize activities, and recommend procedural improvements.

  • Serve as the primary point of contact for the office; screen calls, visitors, and mail; address inquiries, complaints, and requests for information by interpreting and explaining relevant regulations, policies, and procedures; research and provide accurate information; refer complex inquiries to appropriate staff and ensure follow-up on unresolved matters.

  • Prepare a variety of documents including reports, letters, and memos; proofread and ensure accuracy.

  • Support department operations and assist with special projects as needed.

  • Assist committees and prepare meeting materials as administrative support.

  • Participate in budget development, administration, and monitoring.

  • Handle transactions, issue receipts, and maintain transaction records.

  • Perform other related duties as assigned.

SELECTION PROCESS

SPECIAL REQUIREMENTS:

Essential duties require the following physical skills and work environment: Ability to work in a standard office environment; ability to travel to different sites and locations.

A typing certificate indicating a typing speed of at least 45 net words per minute must be attached to your job application. Emailed and faxed typing certificates will not be accepted. Click here for detailed typing certificate requirements.

Application Process

This recruitment will also establish a list for future vacancies. Screening of qualifications and "most qualified" is based on the information provided on the official City Application. A resume may be attached to your application, but will not substitute for the completion of your application. Applications that are not entirely completed may be rejected.

To complete your application for this position you will be prompted to respond to supplemental questions. Incomplete responses, false statements, omission, or partial information may result in disqualification from the selection process. Your responses should be consistent with the information provided on your application. The information will be used as part of the application screening and selection process and is designed to help you present your qualifications for this position. This may include a selection step in which your application and supplemental questions are reviewed and scored by a panel of raters familiar with this position. Final candidates are required to submit authorization for the City to run a report from the Department of Motor Vehicles (DMV).

City Mission Statement

The City of Pomona is dedicated to improving the quality of life for our diverse community.

The City of Pomona offers the following generous benefit package. Employees in this group serve a 12-month probationary period. The Salary Scale Plan is composed of five steps. Merit step increases are based on meets standards performance.

WORK SCHEDULE:

Most employees including certain Police Department employees work a 4/10 work schedule.

24-hour operations personnel may be assigned to a 12-hour (12/80) schedule.

City Hall Employees work Monday through Thursday, with City Hall being closed every Friday.

In order to maintain service to the public, departmental effectiveness, productivity and/or efficiency, a Department Director may assign an employee a different work schedule that is in compliance with the requirements of FLSA with Human Resources approval.

RETIREMENT BENEFITS: Provided by the California Public Employees Retirement System. Every regular employee becomes a member immediately upon employment. New employees who become a "new" member of CalPERS for the first time on or after January 1, 2013 will be enrolled in the CalPERS 2% @ 62, FAS 3 Plan. New members will be required to pay at least 50% of the normal cost [Govt. Code Section. 7522030(c)]. However, a new employee who is a "classic" member of CalPERS or a current member of another California public retirement system will be enrolled in the CalPERS 2% @ 60, FAS 3 Plan. Currently, all new PCEA employees shall pay the CalPERS members retirement contribution of 7.5%. City of Pomona employees do not contribute into Social Security.

PAID HOLIDAYS: 13 paid holidays & 1 floating holiday is provided per year.

VACATION LEAVE:

  • 1-4 years = 80 hours
  • 5-9 years = 160 hours
  • 10-14 years = 184 hours
  • 15 years = 200 hours
  • Extending through the 20th year, employee shall accrue 8 hours of additional vacation leave per year with a maximum accrual of 240 hours per year.

SICK LEAVE: 12 days per year (prorated if on any leave without pay).

GROUP INSURANCE PROGRAMS are available to eligible City employees. These programs include medical, dental, vision, long-term disability, life and accidental death and dismemberment insurances.

  • HEALTH INSURANCE: $700 per month; cash-in-lieu program available

  • DENTAL: $75 per month

  • VISION: Voluntary participation by the employee

  • 125 BENEFIT PLAN CONTRIBUTIONS: City paid contributions that goes towards medical, dental, and vision insurance premiums. They are applied in addition to the other contributions listed above.

  • Waiving coverage = $45 per month

  • Single coverage = $205 per month

  • Two-party coverage = $1,075 per month

  • Family coverage = $1,775 per month

  • LONG TERM DISABILITY INSURANCE: 66 2/3 of base salary for a maximum of 2 years after 60 days

  • LIFE INSURANCE: $30,000 policy plus AD&D

EDUCATIONAL INCENTIVE PLAN available for eligible employees to develop their knowledge and abilities.

  • TUITION REIMBURSEMENT: $3,500 per year

DEFERRED COMPENSATION: A voluntary deferred compensation 457 plan is available.

FLEXIBLE SPENDING ACCOUNTS are available where employees use pre-tax salary to pay for regular child care, adult dependent care and/or medical expenses.

LEGAL PROTECTION AND IDENTITY THEFT PROTECTION: Offered by LegalShield under two separate plans, provides the protection and peace of mind your family needs and deserves. LegalShield provides a variety of legal services, while IDShield is focused on identity theft protection. These offerings may be purchased individually or bundled together.

PET INSURANCE: Offered by Nationwide, allows you to select from two pre-made plans, or create a customizable plan that addresses the specific needs of your beloved pets.

CREDIT UNION membership is available to all City employees and provides access to low interest loans.

NOTE: The provisions of this bulletin do not constitute a contract expressed or implied, and any provisions contained herein may be modified or revoked without notice.

For a more detailed overview of the benefits, review the PCEA Memorandum of Understanding.

FIVE-YEAR VISION STATEMENT: Pomona will be recognized as a vibrant, safe, beautiful community that is a fun and exciting destination and the home of arts and artists, students, and scholars, business and industry.

CORE VALUES: The City of Pomona values Cultural Diversity; Fiscal Responsibility; Focusing on the Future; Excellent Customer Service; Leadership; Quality of Life; and Clear and Open Communication.

01

Please indicate your highest level of education.

  • Some High School
  • High School Diploma
  • Some College
  • Associates Degree
  • Bachelors Degree
  • Masters Degree or above

02

Do you possess a valid drivers license?

  • Yes
  • No

03

This position requires you to submit a typing certificate with a minimum typing speed of 45 Net Words Per Minute (NWPM). What is the typing speed on your certificate?

  • 45 NWPM or more
  • Less than 44 NWPM.

04

How many years of responsible clerical and/or administrative experience do you possess?

  • None
  • Less than 1 year of experience.
  • 1 year or more, but less than 2 years of experience.
  • 2 years or more, but less than 3 years of experience.
  • 3 years or more, but less than 4 years of experience.
  • 4 years or more, but less than 5 years of experience.
  • 5 or more years of experience.

05

Please list your specific responsible clerical or administrative experience. if none, type "N/A". (Do not refer or rely on a resume or other documentation as we will not review resumes to determine qualifications.)

06

Please describe your code compliance/code enforcement experience. If none, type "N/A".

07

Why are you interested in this position with the City of Pomona?

08

I understand that the Human Resources Department requires a valid typing certificate to be attached to my City Employment Application (must attach the certificate to your governmentjobs.com application prior to submitting your online application). I also understand that emailed and faxed typing certificates will not be accepted. Enter your initials to reflect that you have read and understand that your application will be disqualified if you did not attach the typing certificate.

Required Question

Employer City of Pomona

Address 505 S. Garey Avenue

Pomona, California, 91766

Phone (909) 620-2291

Website https://www.pomonaca.gov/

Similar Jobs