Administrative Assistant

Inszone Insurance Services

Grand Rapids, MI

JOB DETAILS
SKILLS
Acquisition Strategy, Administrative Skills, Calendar Management, Communication Skills, Computer Skills, Conferences, Customer Relations, Customer Support/Service, Data Entry, Detail Oriented, Editing, Email Management/Administration, Employee Assistance Plan, Equipment Maintenance/Repair, Event Management, File Management, Health Maintenance Organization (HMO), High School Diploma, Identify Issues, Information Technology & Information Systems, Insurance, Life Insurance, Market Share, Mergers and Acquisitions, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, Office Equipment, Operations Management, Order Supplies, Organizational Skills, Plan Meetings, Preferred Provider Organization (PPO), Presentation/Verbal Skills, Problem Solving Skills, Proofreading, Record Keeping, Team Player, Telephone Skills, Time Management, Travel Planning, Vision Plan, Writing Skills
LOCATION
Grand Rapids, MI
POSTED
1 day ago
Job description - Administrative Assistant

Benefits:
  • Group Health, Dental, Vision, and Life Insurance for employee and dependents, with company currently contributing 100% towards base HMO or PPO coverage, with additional options available for expanded coverage and dependent care.
  • Health Savings Account, Short-Term and Long-Term disability options
  • Paid time off, accrued paid sick days and time off to devote to your favourite charity
  • Paid Holidays, including the day after Thanksgiving
  • 401K retirement program with company contribution matching
  • Access to our Employee Assistance Program
Role:

An Administrative Assistant provides essential clerical and organizational support to ensure the efficient operation of an office. This role involves a variety of tasks, including answering phones, scheduling appointments, managing files, handling correspondence, and preparing documents. They act as a central point of contact for communication and coordination within the office, contributing to a productive work environment.

Note: The candidate selected for this role will have the potential to grow into an insurance producer, which offers additional compensation opportunities.

Education and Certification:
  • High School Diploma or equivalent
  • Prior experience in a similar office support role - especially in the insurance field - is helpful but not required
Physical Requirements:
  • Prolonged periods sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at times.
Responsibilities:
  • Answering phones, taking messages, directing calls, and managing emails and other correspondence.
  • Greeting visitors and clients to the office.
  • Managing calendars, scheduling appointments, and coordinating meetings and travel arrangements.
  • Maintaining physical and digital files, databases, and other record-keeping systems.
  • Preparing, editing, and proofreading documents, reports, and presentations.
  • Ordering supplies, managing office equipment, and coordinating maintenance.
  • Event Planning: Assisting with the planning and coordination of meetings, conferences, and other events.
  • Assisting with various projects as called upon.
  • Inputting and updating information into various systems and databases.
Qualifications:
  • Communication Skills: Excellent verbal and written communication skills are crucial for interacting with colleagues, clients, and vendors.
  • Professionalism: Maintain the utmost of proper decorum in every interaction, in both appearance and action
  • Organization and Time Management: Strong organizational and time management skills are essential for managing multiple tasks and deadlines.
  • Computer Proficiency: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software.
  • Attention to Detail: Accuracy and attention to detail are important for tasks like data entry and document preparation.
  • Problem-Solving: The ability to identify and resolve issues that may arise in the workplace.
  • Adaptability: The ability to adapt to changing priorities and work environments.


Who We Are

Founded in 2002 in Rancho Cordova, CA, Inszone Insurance Services is a customer-centric, full-service insurance agency established to deliver personalized and comprehensive insurance solutions. Under its current ownership, in 2013 the company embarked on a rigorous expansion strategy. Inszone entered the Nevada market in 2018 and Arizona in 2019. A 2020 partnership with BHMS Investments and a 2023 partnership with Lightyear Capital enabled expansions into additional states, covering nearly half the country by the fall of 2025. Concurrently, Inszone experienced significant internal growth, starting with a team of just 25 employees and now proudly features more than 1,000 team members. This expansion was coupled with the company's recognition in Insurance Journal's Top 100 Property/Casualty Agencies list at #29.

Why work for Inszone Insurance?

At Inszone, we're passionate about the insurance industry and strive to create a unique company that we're proud to be a part of. With over 20 years of experience in the business, we focus on growing organically and through strategic mergers and acquisitions. Every decision we make is guided by our unwavering commitment to our team members, customers, and our carriers-each an integral part of the Inszone process. Our mission is to deliver comprehensive and personalized insurance solutions, and our guiding values emphasize strong relationships with our customers, ensuring their satisfaction above all. Looking ahead, we aim to further solidify our footprint by establishing locations in all 50 states of the USA. Our journey thus far has been one of resilience, differentiation, and innovation. Guided by our values, goals, and our excellent service to our customers, we will continue our growth trajectory and consistently improve our standing in the industry.

Profitable. Professional. Honest. Positive. Collaborative. Supportive. Committed. Accountable. These values and more are the hallmarks of Inszone. Apply today and see for yourself!

About the Company

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Inszone Insurance Services